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Administrative Assistant/Medical Assistant

Willoughby, OH
October 07, 2018

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Raelene S. Webb

***** ******* ****. ***. ***

Willoughby, OH 44094


OBJECTIVE: Medical Assistant

Skills: hard worker, with excellent learning, and listening skills. Honest and focused and have a love for humans accompanied by a lot of patience. Well organized, dependable, reliable and trustworthy. I am confident in my abilities to work well in any environment, and am a team player.

Front office duties include coordinating daily activities related to charting, obtaining insurance benefits and maintaining and monitoring daily scheduling. Performed and maintained customer service guidelines regarding patient care. Fluent with Epic.

Back office duties include vitals, injections, IV’s, venipuncture, pharmacy, Rx’s, EKG’s, handling complaints and assisting the physician.


Cuyahoga College

Nursing Degree Cleveland, OH 2016-Present

Ashford University San Diego, CA 2013-2015

Health Sciences

Chattahoochee Tech Marietta, GA 2015-2015

Health Sciences

Kennesaw State Kennesaw, GA 1981-1983

Health Sciences


CPR, First Aid, AED. Hearing Conservation, Spirometry, X-Ray, Drug Testing, BAT, Venipuncture, Injections, Vaccinations, Lion Technology (shipping regulated Medical Wastes,) Iron Mountain (shipping/destroying Medical Records.)


University Hospitals Cleveland, OH 2017-Present

Cleveland Clinic Independence, OH 2016

Personalized Cardiology Marietta, GA 2014-2016

Lockheed Martin’s Wellness Center Marietta, GA 2009-2013

Position Title for University Hospitals: Medical Administrative Secretary

Admissions and Discharges

Replacing rooms with new admits

Ordering supplies for nurses

Transferring calls from Dr’s to nurses

Changing out charts

Answering calls from patients

Ordering equipment: ie, beds, wheelchairs, rolators, etc

Calling for transport

Calling a Code (blue, white, purple)

Position Title: Medical Technician

Patient vitals, assisting with the Nurse Practitioner

Hearing evaluations, Pulmonary testing, drug testing: both BAT, and urine

Injections on out of company travel, flu, antibiotics, allergy injections

Making appointments for check up’s-required by Company

Illnesses or yearly hearing and vision testing

X-ray’s for the bones


Taking walk in’s on a daily basis

BP checks

Scheduling of all of the visits


Proficient in all of Microsoft

2016-2016 Cleveland Clinic as a contractor

Duties include taking symptoms from patients that are not able to leave the home, pre-interviewing the patient and getting their chief complaints and past medical history, for the Dr’s review, calling in RX’s, ordering DME (patient supplies).

2014-2015: Personalized Cardiology Marietta, Georgia

Duties included: Assisting the physician with stress testing, BMI’s, vitals and getting results of tests to patients.

2000-2005: Cardiovascular Medicine, Marietta, Georgia

Duties included: Administrative Assistant/Patient Advocate. During my employment with Wellstar Kennestone Hospital, my duties included handling patients, their medical records, coordinating and scheduling tests and procedures. I also assisted the physicians in resolving complaints and the problems of everyday patient issues by investigating, finding and recording results for resolution. I also handled the recruitment of new employees, ordering of medicines and taking appointments with drug companies. Responsible for delivering medical records from the office to the hospital.

1988-1999: Cobb Allergy and Asthma. Marietta, Georgia

Duties Included: Certified Medical Assistant. Assistant Nursing Supervisor. I scheduled the nurses and assisted the physician on various testing for allergies and allergy injections. The mixture of allergy extracts, ordering of allergens, supplies needed, handling, movement and ordering of samples, dispensing, and rotating of various materials. In charge of all drug studies, some which were 12 hour spirometry. IV’s, allergy injections and the testing of the patients, reading the test results, knowing when to give Epinephrine for severe anaphylaxis. MS office. Cultivated positive and enduring relationships with patients and staff. Conducted all of the allergy drug studies which included many patients, some for 12 hour studies.

Judy Rini

29955 Regent Road

Wickliffe, OH 44060


To Whom It May Concern:

Re: Raelene Webb – Recommendation Letter

It is my privilege to recommend Raelene Webb for employment with your company. I have known Raelene both personally and professionally for many decades.

I have worked with her for several years in a 100+ physician outpatient clinic, as well as working alongside her in a busy multi-physician cardiology office. Kindness and compassion are two of the attributes that come to mind when I think of Raelene. Her patience and willingness to learn new things are definite assets that she holds.

I would recommend Raelene for employment with your company without hesitation. If I can be of any further assistance, please contact me at the number above.


Judy Rini

President, Professional Dictation Associates

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