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Customer Service /Sales/ reception

Jacksonville, FL
16.00 hr.
October 07, 2018

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Susan Newkirk

**** ********* ****. ● Jacksonville, Florida 32256 ● 727-***-****


Skills and Accomplishments

● Over 20 years of experience in sales as an Account Executive.

● Solid sales, marketing, and customer service.

● Fluent with QuickBooks and Microsoft Office products.

● Quickly learns and applies processes and product knowledge.

● Strong shipping and receiving skills specifically Federal Express, United Parcel Service, and DHL.

● Creative, consistent, innovative, and goals focused.

● Talented in customer service, new computer systems and programs procurement, billing and collections.


Self Employed

The Cleaning Edge, St. Petersburg, Florida

August 2017 - September 2018

● Owner/Operator of cleaning business.

● Marketed for clients.

● Answered phones, emails and texts to . set up clients with a schedule that . worked for them.

● Ran business to clients needs.

● Responsible for all billing and rates.

● Customer service.

Office Manager / Laborer

Frank's Painting and Construction, St. Petersburg, Florida - November 2016 - August 2017

● Managed incoming and outgoing calls.

●Ran all office equipment and computer programs

●Drywall, maintenance, painting, pressure spraying, tile and anything to create a clean plate to paint. Indoor/outdoor.

●Used tools of construction on a daily basis.

●Customer service, billing and collections.

Shipping Manager / Daily Operations

Employee Time Clocks, St. Petersburg, Florida – February, 2014 to November 2016

●Manage all incoming and outgoing inventory

●Update, edit, and maintain product presentation and marketing strategy

●Replenish Amazon and eBay storefront inventory

●Answer inbound chats and calls regarding time and attendance needs

●Strong Working knowledge of QuickBooks Pro

●Customer service, billing and collections.

Sales Executive

Hyper Technology, Inc., St. Petersburg, Florida – February 2007 to October 2007 & July 2003 to October 2003

●Purchased and distributed integrated circuits to multi-level buyers in the OEM/CEM markets

●Specialized in obscure and allocated parts location and distribution

●Established and maintained new and existing accounts including customer service, billing and collections.

Senior Sales Account Executive:

Nasco Distributors Sales, St. Petersburg, Florida – August 2004 to November, 2006

●Executed purchases and sales of circuits to multi-level buyer channels in the OEM/CEM markets

●Location of obscure parts specialty

● Created new customer relationships

● Customer service, billing and collections.

Senior Account Representative

Next Level Electronics, St. Petersburg, Florida – June 2004 to September 2004

●Purchased and distributed integrated circuits to multi-level buyers in the OEM/CEM markets

●Specialized in obscure parts location and distribution

●Established and maintained new accounts

●Customer service, collections and billing.

New Accounts Representative

Elreha Printed Circuit Corp, St. Petersburg, Florida – April 2003 to June 2003

●Re-established inactive customer relationships

●Established new accounts

●Created and managed client databases including customer service, collections and billing.


●ITT Technical Institute, St. Petersburg, Florida – September 2012 to June 2013, Electronics Technology

●Lawrence Skills Center, Lawrence, Michigan – September 1984 to May 1985, Vocational, Marketing

●Bangor High School, Bangor, Michigan – September 1981 to May 1985, GED Equivalent

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