Eddie Upshaw

**** **** *** ******* ****

Ellicott City Md 21045

Phone: +1-571-***-****

ac79zv@r.postjobfree.com

OBJECTIVE

Objective: To obtain a position with a professional team oriented organization that will utilize my skills, education, and experience to help the company meet its goals and expectations

EMPLOYMENT HISTORY

Manager

The Cheesecake Factory

September 2018 – Present

Manage a restaurant with sales in excess of $14 million.

Responsible for all FOH operations

Perform daily and weekly inventory processes.

Full P&L responsibility.

Maintain stocks of all retail supplies.

Managed all catering and banquet activities.

Responsible for all capital expenditures.

Supported a staff of 85 employees

Famous Daves

January, 2016 — July 2018

Responsible for all areas of Restaurant management.

Analyze efficiency in various process and procedures including decision making on the viability of store locations.

Maintained restaurant pc and network solutions

Opening and closing management duties.

P&L statement adherence responsibility.

Hiring and firing responsibility

Responsible for all HR and admin policies including payroll.

Using cost management software maintained store supplies and capital expenditures.

Installed and trained employees on new software and hardware systems.

Store Manager

Radio Shack

January 2014 – January 2016

Managed multiple locations.

Instrumental in the opening and closing process of several locations

Lowered inventory shrink numbers by 75%

All HR responsibilities including hiring and firing.

Maintained staffing levels despite a company wide turnover tendency.

Helped three associates transition into management.

Manager

Glory Days

January, 2009 — December, 2013 (6 years 11 months)

Helped ensure quality customer service provided at all times

Responsible for ordering and maintenance of food cost and preperation

Manage all foh employees

Responsible for training and retention of all foh employees and all relative management and human resources responsibilities

Maintain staffing levels according to budget

Controlled entire inventory process

Help maintain restaurant computer and entertainment systems

Responsible for all Management duties and responsibilities.

Manager

Applebees

January, 2008 — January, 2009 (1 year)

Managed operations of $5M restaurant

Essential in planning and execution of several lucrative promotions that became part of company SOP.

Responsible for all loss prevention issues

Responsible for ordering and maintenance of food cost and preperation

Manage all foh employees. Responsible for training and retention of all foh employees and all relative management and human resources responsibilities.

Manager

Babbages

January, 2007 — January, 2008 (1 year)

Supervised 10 store employees. Coordinated all in-store promotions

. Maintained low shrink numbers.

Maintained staffing levels.

Manage and develop 12 employees.

Directly responsible for visual and warehouse Responsible for all Loss prevention issue and merchandising. the maintanence of quality controls.

Set and monitor sells levels and adjust pricing accordingly.

Intel Systems Analyst

U.s. Army

January, 1999 — January, 2002 (3 years)

Based on In-depth knowledge of Air, sea, and ground systems, provided service and support to numerous consumers and sites.

Provided for the accuracy of reporting for my perspective area of coverage.

Using knowledge of computer applications planned and prepared

mission briefs and synopsis for numerous consumers.

Proficient in most computer operating systems and secure windows server environments.

Installed and maintained operating systems in a Linux environment.

A+ certification.

EDUCATION

University of Maryland

Bachelors Degree,

Degree date: 2006

Howard Community College

Associate Degree,

Degree date: 2001

LICENSES / CERTIFICATIONS

Serve safe

Alcohol awareness

A+

Pc Networking

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