Administrative Assistant Customer Service
Resume:
TINA M. LIPSCOMB **** Pine Court
Union City, GA *0291
SOFTWARE KNOWLEDGE
SAP, MS Word, MS Outlook, Access, Excel, Expedition, PowerPoint, Adobe, Windchill, EPIQ, Typing 65+ wpm, Oracle, Best Case, Pacer, ACT 4.0, Bankruptcy Court Website, Equity depot Foreclosure website.
EDUCATION
Brown College, Atlanta, Georgia - Court Stenographer
Parkland College, Champaign, Illinois - Business Administration
SUMMARY
Strong planning, organization and project management skills. Work effectively without close supervision, demonstrate initiative and provide excellent customer service skills to both internal and external customers. Solid computer skills including experience with MS Office (SAP, Word, Excel, and PowerPoint). Strong attention to detail. Good project management skills, and the ability to multi-task. Flexibility in a constantly changing environment. Excellent analytical, problem solving, and interpersonal skills. Demonstrate strong customer focus and drive for results. Effective verbal and written communication skills.
EXPERIENCE
Bravens, Inc
Sr. Process Associate/Process Specialist June 18 – Present
Chase suppliers on open POs
Advance/pushing out delivery schedules, when required
Work out recovery plans for overdue items
Appropriate data reporting on the above
Abbot/St. Jude Medical Mar 15- June 18
Purchasing Agent, Planner/Buyer
Support senior team members to establish long term contracts which are not managed by the commodity management teams.
Ensures compliance to purchasing agreements, policies and procedures
Prepare PO’s per requirements of MRP/requisitions and monitor delivery of product against PO’s.
Placed and verified purchase orders (POs) from assigned vendors and checked on PO statuses and delivery schedules
Create and process all purchase requests and purchase orders in SAP in a timely and cost effective manner
Plan and schedule deliveries to optimize inventories in support of production schedules.
Work with suppliers to maintain inventory, minimize shortages and manage appropriate levels of safety stock.
Facilitate changes of component specifications.
Coordinate the return of damaged goods, replacement items, or credit arrangements.
Arrange for vendor corrective action and works with SQE and suppliers to improve quality.
Expedited delivery of products by communicating with buyers, vendors, and transportation companies
Monitor suppliers and tracks their performance, working with senior purchasing team members to resolve non-conforming product issues.
Create and maintains mutually beneficial long-term partnerships with suppliers to foster feedback and continuous improvement.
Maintain and updates supplier databases as required.
Generate reports of moderate complexity, as needed, with solid understanding of purchasing and product line operations.
Provide materials support for new R&D projects.
Work with inventory control/warehouse management to resolve issues.
Lead or participate in special projects intended to reduce cost, increase efficiency, etc.
Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
Maintain communications and collaboration with all levels of employees, customers, contractors, and vendors.
Perform other related duties and responsibilities, on occasion, as assigned.
Manages inventory levels to avoid excessive or shortages, and/or inventory inaccuracies within defined guidelines. Analyze domestic and international shipping forecasts to achieve optimal inventory levels.
Schindler Elevator July 08- Nov 14
Elevator/Escalators
Purchasing Agent/Field Coordinator
Monthly billing, invoicing, reporting, and preparing reports, assist with payroll, and perform other duties as assigned. Establish and maintain official documents and records in appropriate files to ensure organization of materials. Support technicians, sales representatives, superintendents and managers. Monitor, input and maintain data in the Actsoft GPS Tracking System. Order new and replacement cell phones, pagers and links for office. Process new employee w/drug screening. Input, monitor and update changes on company fleet vehicles, maintain car registration. Assign and maintain repairs on company vehicles, trucks for technicians, sales representatives and VPs. Order uniform and safety equipment for technicians. Maintain vacation scheduling of technicians. Monitor/check in and out service technicians on a daily basis - input in SAP on call technicians for job sites. Order and maintain inventory of elevator and escalator parts. Weekly billing of time and material invoice and fixed priced orders to customers. Establish/monitor and invoice the Marta monthly billing. Process insurance certificate, contracts, bonds. Provide Certificate of Insurance to customers
Carestone Assistant Living, Sept 07- June 08
HealthCare
Director of First Impressions
Answer Phones, Point of contact for all emergencies,
Maintain record keeping and filing system for Assistant Living Facility.
Attend special events, and board meetings as requested to record minutes.
Sent mailing to prospective sponsors, participants, volunteers and family members.
Support the Marketing Director and Activity Coordinator for events.
Support staff for weekend and evening events if necessary
King and King Attorneys Nov 05- Jan 07
Bankruptcy Attorneys
Paralegal
Drafted Motion to Sell Real Estate document,
Drafted Amendments and Modifications on Bankruptcy cases,
Reviewed all Chapter 7 and Chapter 13 Petitions,
Reviewed Applications for Outside Loans (Refinance, Car loans and Misc. loans),
Track activities on bankruptcy cases, Electronic Filing
Williams-Russell and Johnson, Inc., Atlanta, Georgia December 98- Oct 05
Architecture/Engineering Firm
Sr. Administrative Assistant
Support the CEO, President, and Vice President of the Engineering Firm.
Handle sensitive information with discretion and confidentiality.
Prioritize and handle multi-tasks with success.
Input weekly timesheets and expense reports.
Type/edit daily correspondence, job proposals and specifications
Review technical reports on special projects.
Coordinate meetings, travel and conference arrangements,
Track construction activities for RFI’s and submittals for large jobs for the City of Atlanta using the software Expedition.
Proposal coordinator: reviewed RFP alongside the team, assist in pulling the proposal together, make sure all requirements of RFP were inclusive, design, format, and type/edit proposal for finalization.
Roy F. Weston, Inc. (Weston Solutions), Norcross, Georgia Jul 89- November 98
Engineering Consulting Firm
Administrative Assistant
Support Engineers in the field,
Monitor employee’s yearly physicals; made sure they were in compliance with OSHA regulations,
Set up baseline, annual and exit physicals,
Maintained filing system for health and safety personnel,
Proposal coordinator; type/edited and formatted proposal,
Verified/submit weekly expense reports,
Type and edit daily correspondence,
Maintain and balanced corporate checkbook, petty cash, disbursement reports and reconciliations,
Troubleshooter for corporate telephone system
University of Illinois, Urbana, Illinois August 78- June 89
University
Word Processor II
Supervise five other processors, distributed workload,
Manage telephone calls and walk-ins,
Type/file business correspondence; scheduled appointments; monitor, distribute and sent facsimile communications
Organize yearly conferences - registration, bank deposits, Responsible for travel vouchers, travel arrangements for attendees and closed books for meetings
Type/edit technical papers, reports, grants, theses and other correspondence,
Maintain monthly financial statements
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