Jessica Drake

**** ************ ***., ********* ****, Las Vegas NV 89107 702-***-**** ac79sr@r.postjobfree.com

M

otivated, hard-working and technically skilled individual known for attention to detail and exceptional leadership capabilities. Experienced customer service representative, familiar with anticipating guest needs.

Key Skills

Accuracy with balancing currency

Efficient organizer

Self-starter

Perceptive and Savvy for patrons needs

Ability to take initiative

Proficient in POS Systems

Typing capabilities @ 60WPM

Professional Experience

JONATHAN BEACH CLUB – Santa Monica, CA

Banquet Server, 04/17 to 04/18

Promoted twice within department.

Maintained quick and efficient work ethic during high volume sales hours.

Received multiple positive reviews from club members for going above and beyond.

Improved quality of beverages which increased revenue.

JP MORGAN CHASE – LAS VEGAS, NV

Teller, 03/12 to 08/13

Performed each transaction in less than 30 seconds.

Promoted company products and worked closely with bankers to ensure customers received the best services.

Custodian over Teller Cash Dispensers; checked on volume of each dispenser daily and handled large amounts of currency to transport from bank vault to TCD machines.

AEROPOSTALE – LAS VEGAS, NV

Sales Associate 07/08 to 07/09

Employee of the month for performing above and beyond to achieve excellent customer service.

Advanced revenue by promoting ensembles and similar items to shopper’s initial product inquiry.

Executed seasonal store change by reorganizing wall fixtures, replacing product, assembling mannequins, and ensuring store was in pristine condition after change was made.

Education

COLLEGE OF SOUTHERN NEVADA– Las Vegas, NV

Theatre 01/09 to 06/13

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