**************@*****.***
Doha- Qatar
Knowledge of basic
anatomy and physiology
Knowledge of the various
gym equipment, their use
and benefits
Able to guide and instruct
Physically fit and active
Extrovert, confident and
assertive
Approachable and
friendly
Tolerant and patient
Good memory
Positive disposition
Ethical and able to keep
confidentiality
Keeps good order
Excellent communicator
Good interpersonal skills
Ability to motivate clients
Aware of health and
safety issues
CONTACT
JUDY ANN CABRERA
FITNESS INSTRUCTOR L2
CAREER SUMMARY-OBJECTIVE
Enthusiastic entry-level fitness instructor with freelance experience seeks professional employment where dedication to fitness, health and overall well- being can be demonstrated. Helped few people achieve and maintain good physical health and reach their fitness goal. Has a strong desire to move into fitness industry and commited to helping others meet their personal fitness goals, instruct client with proper, effective and safe exercise techniques and build strong relationship within client and organization.
CERTIFICATIONS
CERTIFICATE IN FITNESS INSTRUCTOR – L2
International Fitness Alliance (IFA), Qatar
Currently pursuing NUTRITION FOR PHYSICAL ACTIVITY – L3 International Fitness Alliance (IFA), Qatar
KEY SKILLS AND COMPETENCIES
Ability to work with various people from all kinds of background
Shows great patience and has an encouraging personality
Knowledgeable in exercise technique and execution
A good listener; ability to help trainees overcome fears and self-limiting beliefs
Excellent communication skills; great in relaying instruction
History in competitive sports
Focused on maintaining personal fitness training certification through continuing education.
WORK EXPERIENCE
CUSTOMER SERVICE EXECUTIVE
Wiltz Trading & Contracting
July 2018- January 2019
Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers.
Provide support to regional team and Sales & Customer Service division.
Handling the Procurement and Bill of Quantities and Quotations
Processed the Invoice and Ordering and Procurement
Collect, analyse and report customer feedback on products and services to ensure customer satisfaction.
Prepare bids and quotations, orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details.
Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities.
PROFILE
Teamwork
Leadership and mentoring
Decision making
Problem solving and
Communication
Organisation and time
management
Trustworthiness and ethics
Proficient in Microsoft
Word, Excel and
Powerpoint
Basic Computer
Troubleshooting
Building Management
System
Basic IT, Networking, CCTV
Broadcast operation and
engineering
Basic Adobe Illustrator and
and Photoshop, Fusion
360, Inkscape.
Basic Networking (Wired and
Wireless)
March 1-2, 2018
Security Systems Technician
(Foundation Technical Training
course) under ICCS
Dubai Police Academy U.A.E
September 25-28, 2016
1st National Broadcasting
Network Cadetship Training
Program
National Broadcasting
Network
June 1-26, 2009
Review individual CSR metrics to identify and implement improvements.
Communicate clearly and positively with internal and external customers.
Continuously identify, measure, follow and improve customer service area processes.
Understand, create, simplify processes.
Other duties as assigned.
COMMAND CENTER OPERATIVE
Energy Solutions Group International (ESGI) Dubai U.A.E 2015-2017
Provided support for managed services such as:
Configuration and integration of newly connected devices,
Points mapping and alarm configuration using Niagara ax/n4,
Building performance analysis report for energy optimization,
24X7 alarm monitoring, alarm management and minortroubleshooting on electromechanical equipmentsuch as HVAC, cooling towers Lightings, Water, Fire, Safety),
Created customized graphical user interface based on client’s requirements.
Manage all customer issues and request and resolve it through email and phone.
Coordinated with dispatched team during site integration, testing and commissioning.
CUSTOMER SERVICE ENGINEER – TEAM LEADER
Pacific Controls System LLC, Dubai U.A.E
2014-2015
Led the team providing remote monitoring to clients and customers experiencing technical issues.
Made sure that SLAs and SOPs are up-to-date and were being met by all team members.
Oriented new team members about the processes and procedures.
Maintained documentation of all processes, flowcharts, forms and templates.
Implemented accurate operation, procedure and proper handover for new project with proper documentation.
Participated in continuous process improvements, planning and decision- making.
Conducted quarterly performance evaluation for monitoring team members. CUSTOMER SERVICE ENGINEER
Pacific Controls System LLC, Dubai U.A.E
2011-2014
Remotely monitored building assets, building performance and critical alarms.
Responded quickly and efficiently to all incoming inquiries through telephone or e-mail.
Ensured that problems were properly identified, classified and logged.
Diagnosed and troubleshoot minor technical issues.
Properly escalated unresolved issues to appropriate internal teams.
Prepared accurate and timely report to clients.
OTHER TRAININGS
COURSES
PROFESSIONAL SKILLS
TECHNICAL SKILLS
Light Vehicle Drivers License
Qatar/International
Valid until: 2023
Light Vehicle Drivers License
Dubai/International
Valid until: 2025
Scheduled and dispatched engineer or technician for site issues, testing and commissioning.
JR.TOC (Technical Operation Center) Technician
Peoples Television Network, Philippines
2009-2010
Worked as part of a team responsible for overall operation in Master Control Room.
Prepared and reviewed program materials based on day-to-day operations.
Investigated problems by reviewing materials, testing equipment or conduct dry run if necessary before airing of program.
Ensured programs are broadcast at the right times, and at the highest quality level.
LEAD TECHNICIAN
Sunpower Manufacturing Limited, Philippines
2008-2009
Operated, calibrated and troubleshoot dedicated machine (roll proc) for solar wafer production.
Met production volume targets with high quality standard line output.
Ensured that production downtime were properly recorded, escalated and attended.
Assisted other engineers during evaluation and supports other production area as deemed necessary by manufacturing supervisor. EDUCATIONAL BACKGROUND
B.S. IN ELECTRONICS AND COMMUNICATIONS ENGINEERING TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES QUEZON CITY, PHILIPPINES SY 2002-2007
REFERENCES
Available on request.
ADDITIONAL
QUALIFICATIONS