PROFILE

Charismatic professional with over a decade of experience in administration and support function in domestic and international markets.

Expertise in dealing with cross functional teams, bilingual and computer proficient with ability to network to achieve business goals.

SKILLS

Analytical

Networking(CRM)

Negotiation

Problem solving

Team Leadership

Communication

Computer proficiency

Adaptability

Organizational skills

Business Intelligence

Regulatory managerial

HIGHLIGHT OF ACHIEVEMENTS

Customers serviced successfully, complaints addressed in time

Data analysis and primary/secondary market research carried out extensively for product selection

Contributed in operational matters, supported country managers, regional heads, vice president -sales, distributors and government bodies

Enabled timely payments, inventory management, logistics management and financial reporting

Provided marketing support to country managers and the marketing co ordinators

Have won awards in elocution and debate contests in high school and been an active guitarist

Delf certified French speaker

Proficiency in Microsoft Word, Excel, Powerpoint, SAP (MM and SD modules)

WORK HISTORY

Bilingual Coordinator 2018-Present

Bond Brand Loyalty

Mississauga, Canada

Handled customer calls in English and French

Catered to employees of Ford dealerships across Canada regarding rewards, certifications and incentive programs

Admin and Executive Assistant to VP – Thailand and Malaysia(additionally Taiwan)

Micro Labs Ltd., Bangkok, Thailand

2011-2018

Supported country managers of Thailand, Malaysia and Taiwan in addition to VP APAC

Collected and analyzed information, routed correspondences and drafted letters

Maintained executive appointments by planning and scheduling

Monitored finances including personal purchases, parking restaurants

Coordinated for promotional events and branding, marketing activities

Networked with all countries to organize events and yearly meetings

Maintained database,made presentations and did documentation for each country

Interacted with advertising agencies, government regulatory bodies and investors to fetch required information apart from the customers, KOLs and distributors

Invoiced orders in SAP software and dealt directly with factory for processing till the delivery

Booked travel tickets for the management

Managed calendar for the upcoming events

Keyed in orders and maintained inventory, coordinated with respective country managers to liquidate the stocks in time.

Helped coordinate with costing department to carry out price cost analysis for competitive prices

Admin Manager

Zydus Cadila, Bangkok, Thailand

2009-2011

Supported country manager of Thailand

Maintained customer lists, provided clerical support including mailing, scanning, faxing

Budget management carried out with respect to office expenses

Inventory management support provided to country and business managers

Coordinated with logistics for timely delivery of goods

Communicated with parties to address product related issues and to arrange meetings

Organized meetings domestically and internationally

Communicated with senior management around the world on business issues

Maintained confidence and protected operations by keeping information confidential

Desk Support – Asiapacific

Zydus Cadila, India

2004-2009

Supported country managers of Sri Lanka, Taiwan, Cambodia, Philippines, Myanmar & Vietnam and regional head of Asiapacific in varied functional roles

Inventory management, budgeting, logistics support, market research and cost price analysis done for all APAC countries

Complaint redressal handled deftly with quality assurance and production departments

Coordinated and planned for external and internal events

EDUCATION

MBA – Marketing;

Diploma holder in Advertising and Corporate Communication;

References : available on request

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