Human Resources Coordinator

Juliet Nwachukwu

*******@****.*** 856-***-****

PROFESSIONAL SUMMARY

Result-oriented professional seeking career change to Human Resources with proven expertise in: building employee relations, identifying problem resolutions, and assisting with the recruiting and onboarding process. Well- developed interpersonal and relational skills. Good assessment and analytical skills.

SKILLS

Knowledge of Microsoft Office: Excel, Word, and PowerPoint

Excellent practice of confidentiality and ethical regulations

Conflict Management

Proficient at auditing and creating reports

Well-developed interpersonal and relational skills

Problem solving and decision-making skills

Data entry management

Employee relations

WORK HISTORY

NEW DIRECTIONS

Utilization Management 06/2018-Present

Maintaining personal files in accordance with confidentiality regulations

Strong organizational skills and completion of time sensitive assignments

Monthly verification of benefits and termination dates

Efficient documentation of services in compliance with regulatory laws and accreditation standards

Daily reports to management to track progress

Professional phone etiquette

Stay abreast to changes in federal and state laws

SANDY PINES

Director of Utilization Management 01/2018-05/2018

Created and processed new reports

Developed new employee evaluation to assess performance improvements

Liaised directly with management to ensure the efficacy of other departments

Scheduled weekly supervision and training with staff

Supported Chief Operating Officer with daily operational functions

Maintained monthly audits and reports of file

Demonstrated clear and organized documentation

Helped with interviewing/onboarding process

Employee relations

THE TREATMENT CENTER

Professional Therapist/Team Lead 09/2014-10/2017

Maintained procedures, manuals, and data files to ensure compliance with state regulatory laws

Audited screenings and ongoing assessments to measure outcome results

Utilized conflict resolution to alleviate current stressors and improve productivity

Assisted in the creation, implementation, and enhancement of learning development and training

Facilitated structured groups with evidence-based interventions to maximize treatment efficacy

Delivered weekly reports in team meetings to conceptualize cases and resolve identified issues

EDUCATION

Montclair State University, Bachelor of Psychology 2007

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