Office Manager

Teri Chiccarine

SUMMARY

Experienced staffing leader with over 15 years of experience in team management/development and data analysis. Self-motivated and dependable while achieving high performance with minimal supervision. An enthusiastic and driven professional with results generating successful customer/client relationships while coaching individuals to their highest potential. Exceptional people skills. Versed in staffing development, policies, and procedures. Trained and oversaw a staff of 20 to complete tasks accurately despite interruptions and competing demands. Looking for a challenging role as an Office or Department Manager where I bring almost 20 years of experience from various industry related fields such as, but not limited to, Healthcare, Retail, and Real Estate. SKILLS

• Excellent communication

• Staff training and development

• Extremely organized

• Some budgeting and finance

• Data Management

EXPERIENCE

Manager / Clothes Mentor- Montgomeryville, PA 06/2014-07/2018

• Stimulated new customer/client growth by supporting promotional and marketing programs. Grew new clientele at the rate of about 15% per year.

• Developed and executed office level sales plans. Increased sales by 13% in a very competitive industry.

• Produced all daily work schedules. Inspired our team through direct performance feedback and semi-annual appraisals.

• Decreased turnover by 25% by optimizing communication among employees.

• Assisted in developing efficiency and strengthening the workflow which made it possible to aid in growing responsibilities from the results of staff shrinkage.

• Trained and supervised 17 staff members. Implemented and enforced non-negotiable staffing polices.

• Handled all aspects of accounting transactions supported by QuickBooks software. Office Manager-Bookkeeper / Chiccarine’s Fine Jewelry-Collegeville, PA 06/2006 – 04/2014

• Streamlined financial efficiencies by accurately processing bank reconciliations and delivering financial reporting on a timely manner.

• Enhanced client satisfaction ratings by resolving issues through timely completion.

• Introduced, planned and oversee weekly employee meetings resulting in escalated communication between management and employees.

• Executed quarterly financial reporting at the request of the company accountant through thorough data management.

• Trained and mentored employees on policies and procedures sustaining employee retention rate.

• Operated cash register when requested through sales, opening, and closing.

• Issued paychecks to employees, vendors, and suppliers on a bi-weekly basis. EDUCATION

Accounting and Business classes at Montgomery County Community College High School Diploma

ACTIVITIES

Member of “The Women of Small Business” Chamber of Commence TC TERI CHICCARINE

**************@*****.*** / C: 610 – 389 – 2746

4042 Roberts Lane, Collegeville, PA 19426

• Team Leadership

• Work independently

• Computer skills in Quickbooks, Excel, MS Word

• Experience managing social media pages

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