Human Resources, Manager, coordinators, research
Resume:
Amanda Auchana
Lincolnwood, IL 60712
************@*******.***
Objective
To obtain a management position where I can use my hard working ability and organizational skills, to benefit my employer and be of service to others. Vast experience in coordinating with all levels of staff and administration. Effective and creative problem-solver with ability to work under considerable pressure.
Experience
09/2015 – 02/2018 University of Phoenix Phoenix, AZ
Finance Advisor
Responsible for 250 student accounts with consistent communication and weekly review.
●Open Communication with students for necessary documents to process their financial support
●Following up with students regarding outstanding account balance and discussing resolutions
●Welcoming orientations for new enrollment and returning students
●Coordinated student files approaching their bachelors and masters degrees in nursing programs
05/2015 – 09/2015 Dunn Edwards Paints Scottsdale, AZ
Customer Service Leader
Coordinated and managed staff development with restricted time management.
●Writing and processing forms and transactions
●Monthly meeting to discuss matters of improving store operations
●Participation in store maintenance and overall store appearance
●Assist in training store employees in customer service skills
09/2014 – 02/2015 Accsell Inc. Phoenix, AZ
SR. Account Executive/Recruiter
Senior Partner with a demonstrated track record of operational and B2B sales and management, running a full sales force. Extensive experience in the areas of training and team building, Day to Day planning and campaign analysis, operations, territory, sales, administration, controls and procedures, due diligence, budgeting and team building/training, operate a sales office, recruiter and conduct interviews.
●Managed a sales office, Managed B2B sale agents, expanded territorial sales by 100%
●Interviewed and hired new candidates
●Proactively conduct training meetings to re enforce our 5 step sales module, and to be assistance to the account executives under command
●Maintain and share with colleagues as appropriate, personal knowledge of all relevant sales techniques and guidelines, to re enforce our sales campaigns training
03/2014 – 07/2014 Alliance Financial Resources home loans Phoenix, AZ
Outbound Sales Representative
Outbound Sales Representative with a demonstrated track record of operational sales and underwriting. Extensive experience in the areas of finance and accounting, financial planning and analysis, operations, mortgage loan sales, loan servicing, administration, controls and procedures, due diligence, budgeting and team building/training
●Managed sale of mortgage loans, through loan securitizations, wholesale loan sales
●Established regional closing, funding, post closing, imaging and secondary marketing functions greatly improving the efficiency between sales and operations, and investors
●Developed Excellence in Sales training courses
05/2009 – 02/2014 ARCO/AM PM station Peoria, AZ
Fuel Manager
Managed three fuel stations with 30 staff members.
●Planned and promoted daily schedules
●Held and oversee interviews for new hire
●Coordinated workshops for employees for new strategies and skill building
●Maintained budget, and provided the data report to senior management
●Maintain a working knowledge of the Retailer Care Site features and functions
●Reviewed in detail, all Corporate and Regional documentation to be fully up to date
●Accountable for Press Releases, switchboard, emails, and advertisement
●Expanded sales to include mass market accounts
Education
Masters of Business Administration April 2018
University of Phoenix, Phoenix, Arizona GPA 3.89/4.0
Bachelors of Science in Applied Math December 2013
Arizona State University, Glendale, Arizona GPA 3.50/ 4.0
Personal skills
• Management, Training, Sales
• PC Skills including Microsoft Outlook, Word, Excel, and Google Drives
• Strong analytical, logical reasoning and problem solving skills
• Bilingual Written And Speech (Assyrian, Arabic and English)
• Expertise of production based environment
• Excellent time management skills
• Ability to be well-organized, self-motivated, and goal-oriented
• Excellent communication skills
• Accounting experience
• Prior mortgage and banking knowledge
References
References are available on request.
Contact this candidate