Customer Service Manager

LEANNA LOPEZ

**** * ****** ** 832-***-**** *************@*****.***

OBJECTIVE

My objective is to obtain a job as a one of your customer service representatives within your company. Experience

Fiesta Mart

Front End Asst. Manager: June 2018-Current

● Make sure my cashiers have enough change.

● Make pickups when needed.

● Make sure that the customers are receiving 100% satisfaction all around.

● Opening and closing the store.

Back Door Receiver: August 2018-Current

● Responsibilities include scanning, recording, and filing all of the stores invoices for credits and purchases.

Raising Canes in Sugar Land

Cashier Oct 2016-Nov 2017

● Place customers order

● Serve customers order

● Make sure customers have the best experience every time they visit Xerox Corporation (Cox Cable)

CSR && Technical Service Oct 2014-Aug 2016, Jan 2018-April 2018

● Answered existing,, new,, && former customer calls to either assist with getting services working,, started,, or cancelled

● Assisted customers with explaining and paying their bill

● Maintain customer loyalty

● Provided technical service

EDUCATION

Graduated with a high school diploma in 2011

References available upon request

2

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