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Customer Service Social Media

Boise, Idaho, United States
January 21, 2019

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Passionate, soon to be graduate in International Business and current intern for the US Commercial Service of Idaho. Proven creative event promotions and client- facing experience. Knowledge of social media marketing, content marketing, Sales force, and Microsoft Office Suite. Excellent in organization skills with expertise handling multiple projects efficiently and on deadline. Strong interpersonal skills, trained in intercultural communication and certified in French.


Business Administration, International Business

Boise State University, Boise, ID Expected Graduation May 2019

Lifetime Member of Alpha Chi Omega Sorority

Member of Boise State Pre-Law Club

Studied Abroad for an International Business May 2017- August 2017

Program (Barcelona, Spain)


U.S. Commercial Service Intern, Boise ID August 2018 – Present

Part of US Department of Commerce

Deliver updates to senior leaders

Produce monthly newsletters and promotions for events

Create notes for the Director of US Commercial Service of Idaho for her presentations

Manage for Idaho Companies and International potential agents in regards to education programs, air force, safety and security etc.

Address top priorities by keeping clients experience a priority

Collaborate cross functionally across multiple teams

Grove Hotel Suite Server, Boise ID November 2016 – Present

Over 3 years’ experience providing outstanding customer service as a Suite server

Serve roughly 60 customers at one time

Set up and prepared for events

Boise State Desk Assistant Chafee Hall August 2015 – May 2016

Effectively worked as a team member with BSU staff members to keep a high standard in University housing

Processed paperwork and mail with accuracy and precision

Provided friendly service to customers

Volunteer Work

Alpha Chi- Domestic Violence Events October 2015- May 2016

Craft For A Cause- for local organizations February- April 2016

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