Michael Genovese

**** **** ****** ****** *** • Chicago, IL 60607 • 708-***-**** • ac79bz@r.postjobfree.com

To: Hiring Personnel

Subjects: General Manager, Catering & Special Events

I have fifteen years of business related practice with over five years of managerial experience. I find myself to be well-suited to teach or hold a position in the hospitably industry specifically special events and or catering. My hospitality work experience ranges from host to server to general manager to caterer for special events.

My business related work experience includes mortgage broker and general managing multiple restaurants. I dealt with accounting, marketing and operations of the restaurant and in addition provided technical support for quite a few software platforms, including QuickBooks, Microsoft Office programs, Micros and a general POS system. Coupled with my certifications from Pat Ryan Financial Group and Toyota Motor School I would be a great fit for many positions within the hospitality industry. From working with the public, I’ve had the opportunity to meet a wide variety of people that have graced me with their own experience, contacts and knowledge. I look forward to continuing experiences.

I would enjoy an opportunity to discuss ways in which I can add to your organization. I have included my resume so you can further see my qualifications. In the meantime, many thanks for your time and consideration.

Sincerely,

Michael Genovese

Michael Genovese

1148 West Monroe Street 3NW Chicago, Illinois 60607

Chicago, IL 60607

708-***-****

ac79bz@r.postjobfree.com

I have over 15 years of hospitality experience working in front of house positions such as host, general manager and catering/special events.. In addition, I have over 10 years of data and financial analyzing within the automotive and mortgage industries.

Education & Certifications

ServSafe Certification Toyota Motor School of Finance, Long Beach CA – Dealer Finance Certification

Pat Ryan Financial Group, Chicago IL - Business Financial, Business Law & Management Certification

Glenbard North, Westchester, IL - High School Diploma - General High School Curriculum

Work Experience

2017-Current Assistant General Manager –Chicago Cut Steak House, Southern Cut BBQ, Chicago, IL

●Responsible for organization's daily operations including opening and closing for the restaurant

●Maintain and oversee Open table reservations - responsible for increasing volume using the Open table platform

●Collaborate with GM to help hire, motivate and train both FOH and BOH staff

●Produce nightly P&L statements which are used to analyze for better profitability

●Create avenues and opportunities with GM and Proprietor to increase sales and lower variable and fixed costs

●Implemented new initiatives to increase sales such as happy hour specials, drink and menu specials, and special events

2016-2017 Assistant General Manager - Armand’s Victory Tap, Chicago, IL

●Responsible for organization's daily operations including opening and closing for the restaurant

●Maintain and oversee Open table reservations - responsible for increasing volume using the Open table platform

●Collaborate with GM to help hire, motivate and train both FOH and BOH staff

●Produce nightly P&L statements which are used to analyze for better profitability

●Create avenues and opportunities with GM and Proprietor to increase sales and lower variable and fixed costs

●Implemented new initiatives to increase sales such as happy hour specials, drink and menu specials, and special events

2013 – 2015 Director of Operations - Bella Familia Naperville, IL

●Handled all HR inquiries regarding hiring and firing of staff

●Executed all FOH and BOH training of staff, along with infusing team building activities for staff

●Developed and updated wine, cocktail and food menus

●Developed marketing material and executed marketing objectives

●Dealt with all payroll, payroll issues and evaluated P&Ls monthly, quarterly and yearly

2004-2013: Owner/General Manager of Multiple Restaurants – J&M Restaurant Group –Chicago, IL

●Provided day to day operational leadership for over 50 employees

●Created P&L statements, handled all accounting office duties such as payroll, tax preparation, AP/AR, employee schedules and HR inquiries including hiring/firing, and insurance/benefits

●Decided and created marketing objectives and assured executions of plans

●Handled all POS system including Open Table- Resolved all IT problems/issues and advancements

●Executed private party/event coordination on-site and off-site

●Ensured order items of food and liquor product

1997-2008: Mortgage Broker/Financial Advisor – USA Home Mortgage - Elmhurst, IL

●Guided clients through the entire home purchasing process from start to finish

●Became a confidant to many of my clients which lead to a high level of retention

●Worked with ease and professionalism on hard to finance clients

●Analyzed income to debt for clients, issued lines of credit and additional loans

Owner/General Manager - Big Ben Toyota Dealership – Westmont,IL

●Oversaw day to day operations that included exemplar customer service, purchasing, relationship building with factory reps, allocations, payroll, all HR functions and marketing objectives

●Responsible for the profitability and efficiency of all departments such as service, new/use, parts and finance

●Analyzed financial statements to maintain and increase profitability

Computer Skills: Open Table, QuickBooks, Microsoft Office Suite, Google Platform

Personal Skills & Attributes: Team & Staff Building, Purchasing, Inventory Management, Customer Service, Problem Solving & Finance

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