GWENDOLYN HENDERSON

301-***-**** (c)

ac79bt@r.postjobfree.com

SUMMARY OF EXPERIENCE

Over 10 years of extensive experience as an Accounts Receivable/Payable Specialist in billing, data entry, administrative, bookkeeping, accounting, reconciliation, switchboard directory assistance, and

customer service

Verify accuracy of billing data and revise any errors

Calculate, prepare, and issue bills, invoices, account statements, and other financial statements per established procedures

Prepare itemized statements, bills, or invoices; and record amounts due for items purchased or services rendered

Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees and charges due

Handle administrative duties to include ordering supplies, dealing with vendors, preparing copies, faxes, documents and packets, complete expense reports and other administrative tasks as needed to support the sales efforts

Successfully implemented Lawson (Accounting System) and automations to encourage continuous improvement

Supervised the data entry and activities of (4) employees; including 1099 entries in tax port system

Proficient in: SOPs, PeopleSoft (Financing), SAP (General Ledger, and Accounts Payable segments) and Excel. Possess knowledge on Peoplesoft

Well-versed in MAS 90 and 200 Accounting System, Strong in MS Access and Excel, Win Fax, Data Entry, Filing, tax port entry, Internal and external auditing

Software:

Strong in MS Access and Excel

Account reconciliation

Accounts payable specialist

Win Fax, Data Entry, Filing, tax port entry

AS400 (Group Administration System)

Lawson Accounting System

ESL (Employee Stop Loss) system

Billing and collections expert

QuickBooks

Microsoft Office Suite proficiency

Internal and external auditing

45 WPM typing speed

Exceptional communication skills

Strong customer service skills

Proficient in cash management

MAS 90 and 200 Accounting System

PROFESSIONAL EXPERIENCE

Accounts Receivable/Payable Specialist, Antenna Research Associates Inc.

Beltsville, MD – 01/2016 to Present

Verify accuracy of billing data and revise any errors.

Prepare itemized statements, bills, or invoices; and record amounts due for items purchased or services rendered.

Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees and charges due.

Perform bookkeeping work, including posting data and keeping other records concerning costs of goods and services and the shipment of goods.

Keep records of invoices and support documents.

Resolve discrepancies in accounting records.

Contact customers to obtain or relay account information.

Answer mail and telephone inquiries regarding rates, routing, and procedures.

Compute credit terms, discounts, shipment charges, and rates for goods and services to complete billing documents.

Calculate and prepare checks for utilities, taxes, and other payments

Sort, print and mail checks bi-weekly with proper attachments.

Calculate, prepare, and issue bills, invoices, account statements, and other financial statements per established procedures.

Daily cash receipts.

Provide client statements upon requests

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.

Monitor status of loans and accounts to ensure that payments are up to date.

Answer and redirect phone calls

Resolve AP inquiries from internal/external customers.

Any other duties deemed necessary by management.

Field Service Coordinator, The Union Labor Life Insurance Company

Silver Spring, MD – Mar 2013 - Jan 2016

Maintain customer Relationship Management database system for the sales team and collect and maintain the sales/account contacts and details within the system.

Provide administrative support to include maintaining calendars, making travel arrangements, scheduling meetings, and coordinating client visits for sales support team.

Prepare correspondence and assist in preparation of sales presentations.

Assist in data compilation; research, create, update, and maintain spreadsheets and reports for sales team and sales support staff.

Communicate with business units and clients as necessary and respond to various customer inquiries and requests.

Handle administrative duties to include ordering supplies, dealing with vendors, preparing copies, faxes, documents and packets, complete expense reports and other administrative tasks as needed to support the sales efforts.

Answers phone inquiries, handles incoming and outgoing mail and provide general office administration support. Welcoming visitors, answering questions and handling general requests as needed.

. Submitting and scheduling meetings and trips, making sure all payments, proposals and documentations were submitted to our underwriters in a timely manner, collecting approximately $1m annual income.

Maintain customer Relationship Management database system for the sales team and collect and maintain the sales/account contacts and details within the system.

Supervisor, Income Accounting, and Commissions

Silver Spring, MD – June 2002 - 2013

Supervised the data entry and activities of (4) employees; including 1099 entries in tax port system

Maintained 85% accuracy in calculating discounts, interest and commissions.

Successfully implemented Lawson (Accounting System) and automations to encourage continuous improvement.

Facilitated successful internal and external audits through sound and thorough documentation, monthly, semi-annually, and annually.

Composed effective accounting reports summarizing accounts payable data, and reviewing for accuracy and proper expense disclosure.

Posted receipts to appropriate general ledger accounts including GAAP and STAT journal entries.

Reconciled discrepancies between accounts receivable, general ledger, accounts receivable, and trial balance account; accurately record cost including month end accruals.

Coded rates and entered at least 280 invoices once a month through the in-house accounting software.

Accountant II/ Unit Head

Silver Spring, MD – Mar 1985 – June2002

Supervised the data entry and activities of (4) employees; including 1099 entries in tax port system

Maintained 85% accuracy in calculating discounts, interest, and commissions.

Successfully implemented Lawson (Accounting System) and automations to encourage continuous improvement.

Facilitated successful internal and external audits through sound and thorough documentation, monthly, semi-annually, and annually.

Composed effective accounting reports summarizing accounts payable data, and reviewing for accuracy and proper expense disclosure.

Posted receipts to appropriate general ledger accounts including GAAP and STAT journal entries.

Reconciled discrepancies between accounts receivable, general ledger, accounts receivable, and trial balance account; accurately record cost including month end accruals.

Coded rates and entered at least 280 invoices once a month through the in-house accounting software.

EDUCATION

Bachelor of Science: Business Administrations/ Management

Bowie State University - 14000 Jericho Park Road, Bowie, MD

CERTIFICATIONS

HIPAA

SOX

Certified Notary Public

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