Customer Service Project
Resume:
K. Kodanda Rama Sri Padmavathi
Email id:**********@*****.***
Contact:709-***-****
CAREER OBJECTIVE:
To work in a dynamic organization and a challenging environment where i could exhibit and enhance my skills and knowledge.
EDUCATIONAL QUALIFICATION:
YEAR
INSTITUTION
UNIVERSITY/BOARD
BRANCH
PERCENTAGE
2017
AIMS COLLEGE OF
ENGINEERING
AND
TECHNOLOGY,
MUMMIDIVARAM
JNTU, KAKINADA
CIVIL
69
2012
ADITYAJUNIOR COLLEGE, AMALAPURAM
BOARD OF
INTERMEDIATE
EDUCATION,
M.P.C.
61.1
2010
S.R.C.V.SADAN,
PULLETIKURRU
BOARD OF
SECONDARY
EDUCATION
S.S.C.
65.1
SKILL SET:
SKILL
DESCRIPTION
Software Programming Languages
C Programming, AUTO CAD
Host Platforms(OS)
Windows 7,XP,8.1,Vista.
PROJECT DETAILS:
MAIN PROJECT:
TITLE :USE OF RUBBER TYRE INSTEAD OF AGGREGATE IN CONCRETE.
TECHNOLOGY :CONCRETE TECHNOLOGY
MY ROLE:TEAM LEADER
DESCRIPTION:
In this project we have to find alternative aggregates for construction in place of conventional natural aggregates by using” CONCRETE TECHNOLOGY”.
SUMMARY:
Total 1 years of experience in US IT Staffing and BPO.
Worked as a Customer Service Associate (CSA).
Experience in voice and as well as non-voice process.
Taking Inbound Calls, Handling Customer queries.
Taking calls for prepaid and Post-paid customers.
Experience in H1B visa process.
Expertise in full time lifecycle in US staffing. Having good knowledge on C2C, W2, 1099.
Worked on C2C,W2 & 1099 Tax Terms.
Very good command in using Internet as a tool for Resourcing, using
various Talent search engines (Job Portals).
Goodwith communication, Motivating and convincing skills.
WORK EXPERIENCE:
Company Name: Cloud Big Data Technologies LLC
July5- Till Date
Role: Bench Sales Recruiter
Jun 2017 – Till Date
Responsibilities:
I have 6 months of experience on marketing bench consultants.
Experience in training new batches for Bench Recruiting.
Posting list of bench consultants on networking websites to reach maximum no. of Prime Vendors.
Getting requirements for bench consultants from various sources like Prime Vendors, job portals and other Networking sites.
Keeping track of the start and end dates of the bench consultants.
Set up interviews and closed candidates for various positions.
Process candidates from initial contact through entire interview/placement process which includes interview scheduling and follow up.
Maintaining a Vendor's list and the groups.
Actively involved in marketing of consultants on bench to the preferred vendors.
Responsibilities include calling on prime vendors, developing corporate account relationships, presenting consultants, negotiating and finalizing contracts.
Scheduling Interviews for Consultants and guiding them at the time of interview by providing the information of the client.
Keep track of candidate arrival to bench (at least 2 weeks before) and getting their updated resume ready to market.
Identify suitable requirements from various job boards and social networking sites and sharing to the consultants.
Ensuring smooth exchange of paper work, such as NCA, pre-interview agreement, contracts etc.
Negotiating rate with vendors & managing the long-term relations with them.
Create profiles in multiple job portals.
Apply jobs on behalf of our own pay roll consultant in multiple job portals, Tier-1 and direct clients.
Coordinating both vendors & our own consultants for success.
PERSONALITY TRAITS:
●Flexibility towards the working environment.
●Ability to understand, analyze and solve problems.
●Logical Thinking and Facing challenges.
ACHIEVEMENTS:
First place in calligraphy writing in schooling
Shuttle Badminton Doubles Runner inahaldha youth fest.
.
PERSONAL DETAILS:
Father’s Name :KakiletiSrinivasaRao
Date of birth : 04-08-1995
Nationality : Indian
Linguistic Proficiency : English and Telugu
Marital status : Single
Mobile No : +91-709*******.
DECLARATION:
I hereby declare that the above information is fully true to the best of my knowledge and belief.
Place: Hyderabad.
Date: K.K.R.S.PADMAVATHI
Contact this candidate