Life Insurance Project
Resume:
Logambal.P +1-210-***-**** ****.*********@*****.***
Experience Summary
Having 13 years of IT work experience in Insurance Industry (Life and P&C). Past 8 years with Cognizant Technologies, Chennai as Business System Analyst & Project Lead - Handled the projects in Ingenium product application development, Unisys Migration, Ios and Android application
Have good knowledge in traditional and Universal life insurance products. Have involved in new product set up, New business changes, Underwriting system guide lines, Policy admin changes, Claim System changes, Reports and valuation changes
Have good knowledge in data migration project, migration and system upgrade projects
As a business analyst involved in the insurance product development according to the system behavior and current regulatory rules for various countries includes Japan, Canada and USA.
As a project lead independently, handled projects execution end to end
Have good experience on consulting the optimal solution for the project requirements
Been as a technical Go To person and held complete ownership of project planning and Risk mitigation strategy analysis for a team
Innovative and Quick Learner with good Analytical and problem-solving skills
Ability to communicate and motivate team members to enhance strategic goals and bottom line objectives in my organization
Role and Responsibilities as a Business Analyst & Project Lead
As the Lead Business analyst involved in writing the complex specifications and reviewing all the specifications of the project written by cognizant as well as Client business analyst
As a business analyst involved in the system data migration analysis and data mapping activities for the Ingenium data migration
As a project lead created tasks in granular level for each use case and assign the resource and track the same.
In the daily huddle call provided the status of the current project requirement, FSD status and testing status.
Discussing and deciding the technical solutions with the onsite lead for all the functionalities implemented as part of the project
Involved in data mapping for the webservice changes for various product integration
Involved in implementing the current tax regulation and guidelines and customer security regulations for the various insurance products and system development
Involved with the business user discussion on the various admin functionalities like New business, Admin changes, Underwriting guidelines, claim process, commission changes and sales application development
As a lead business analyst involved in the requirement gathering for the Assure engage product which is a sales and service application.
Involved in the requirement analysis and involved with the designer team to get do the estimation and create the work breakdown structure
Created the use cases as part of the FSD creation and given the walkthrough with the users and get the confirmation
On the completion of the development the use cases are validated and provided the sign-off
As business analyst involved in the SIT testing and UAT testing to validate the requirements and providing the BA sign off
Creating the test case, test plan document for the testing. And tracking the test cases according to the dependency.
Involved in the regression testing and smoke testing and providing the sign offs
Involved in the governance call and prioritizing the tasks and schedule the release
As a project lead Planning, prioritizing, staffing and directing the activities of the project team
Creating risk management strategies and ensuring process compliance
Guiding the core team developers and analysts and coordinating with the testing team; the team is responsible for maintaining and enhancing the client system
Involved in the interactions and discussions between Business Analyst and Development/Testing teams.
Suggested for system hardening and improved application stability
Schedule the governance call and involve all the stack holders and share the project current status and risks and all the mitigation plan
Providing SME support to the designers for Design and FT/SIT/UAT critical bugs
Involved in Team Management and Task Tracking activities
Schedule the RCA meeting for the critical issues and production issues.
Provided technical support, KT and mentoring the team members
Handling Delivery Audits conducted by Quality Team
Creating the project plan and tracking the project based on the plan and providing the reports to the respective stack holders
Creating Weekly Status Reports and shared them with Onsite and Offshore stack holders
Technical Skills
Hardware / Platforms
Windows, Unix, z/OS
Technology
COBOL, DB2, JCL
COTS Product
Ingenium (7.0,7.1,7.2,7.3,6.1.2,6.0,6.5),Ingenium,Capsil, Unisys
Programming Languages
MF COBOL, JCL
Databases
IBM DB2, SQL
Scripting Languages
JavaScript, HTML
Version Control Systems
PVCS, Serena Version Manager,
Utilities
MF COBOL Animator, Net Express, Beyond compare, Enterprise Designer, Putty, FFFTP, HP Quality Center, Nolio
Certification Details
LOMA Certification – LOMA 280, LOMA 290, LOMA 301
Experience Summary
Senior associate in Cognizant Technologies – Chennai (India) from April 2010 – till date
Software Engineer in Mphasis an EDS Company Chennai (India) from Jan2006 – April 2010
Education Details
Bachelor of Engineering in Electronics & Communication - Madras University – 2004
Project Details
Organization: Cognizant Technology Solutions
Unisys Data Migration – Unisys Product integration in Ingenium
Client: Leading life insurance client in Japan
Team Size: 14 - Mar 2017 – Dec 2018
Unisys is a legacy Insurance system which was used for policy administration. Since the maintenance cost of the old system and the integration with the Unisys with the modern system seems to be challenge for the administration. The organization decided to cut off the Unisys and maintain the policy in the Ingenium system. Unisys is a policy admin system was maintained for close to 20 years in the policy administration and has close to 1 billion group policies with various status. Initial study done on the various group of policies and data mapping done for the Ingenium and Unisys system. The required product set up was done in Ingenium to move the Unisys products and policies are migrated. After the data migration to Ingenium multiple trial runs are executed in both Ingenium and Unisys to ensure the both systems are in sync.
Key areas covered in the project:
Unisys system study for the existing policy details
POC for the group policy management in Ingenium
Data mapping & Unisys policy history analysis
Functionality gap analysis
Developing the Unisys product in Ingenium
Data Migration from Unisys to Ingenium
Validation Using ETL for comparing the Unisys and Ingenium data
Organization: Cognizant Technology Solutions
Agency portal – Assure Engage Product – IoS & Android Application
Client: Leading P&C client in Malaysia
Team Size: 8
(Mar 2016 – Feb 2017)
The agency portal is the new application developed in Web, iOS and Android platform. It is a Sales and Service application, which enables the agent to login in to the system and enable him tracking the day today activities which involves renewal follow up, new business follow-up, Birthday alerts, New business quote process. The Agency portal has the special dash board to highlight the Sales progress, Renewal progress and premium comparison and performance comparison.
The agency portal was integrated with various exiting system like Fire quote, learning management and claim system and Admin system. The map function is enabled to locate the service provider based on the product. The email, SMS function are enabled in the agency portal to forward the document, receipts and send the greeting to the customers.
Initially the product was created for the agent login then the same system was upgraded to login for the Marketer, Lead Marketer, and agency management. The dashboards are created for various combination and which is customizable according to the login profile.
Roles & responsibilities:
As a lead business analyst involved in the requirement gathering for the Assure engage product.
As a project lead created tasks in granular level for each use case and assign the resource and track the same.
Based on the requirements the wireframes are created and got the approval and send to the team for development.
Created the use cases as part of the FSD creation and given the walkthrough with the users and got the confirmation.
On the completion of the development the use cases are validated and provided the BA sign-off
Organization: Cognizant Technology Solutions
New Product Rule Mapping in Assure engage system
Client: Leading P&C client in Malaysia
Team Size: 14 – Sep2015 - Feb2016
Phase 1:
Auto Insurance Products
Windscreen Insurance Products
Auto Theft Insurance Products
Phase 2:
Fire Products
Housing Insurance Products
House Maid Insurance Products
Traveler Insurance Products
Mortgage Insurance Products
Boat Insurance
Key functional areas considered in the new product development are follows:
Product set up for the new plan
New business Quote
Premium calculation rates set up
New business change
Underwriting
Commission changes
New business report changes
Reinsurance and Coinsurance changes
Valuation Processing
Renewal Changes
Claim system changes
Roles and Responsibilities:
As a lead business analyst involved in the requirement gathering for the new products
Created the rules for various products according to the rates and implemented them in the system
Involved the BRD & Product plan discussion during the initial phase of each product creation
Created Functional specification document and given the walkthrough with the users and got the confirmation. Involved with the designer team to impart the knowledge
On the completion of the development the use cases are validated and provided the BA sign-off
Involved in the requirement analysis and involved with the designer team to get do the estimation and create the work breakdown structure
As business analyst involved in the SIT testing and UAT testing to validate the requirements and providing the BA sign off
Creating the test case, test plan document for the testing. And tracking the test cases according to the dependency.
Involved in the regression testing and smoke testing and providing the sign offs
Involved in the governance call and prioritizing the tasks and schedule the release
Creating risk management strategies and ensuring process compliance
Guiding the core team developers and analysts and coordinating with the testing team; the team is responsible for maintaining and enhancing the client system
Involved in the interactions and discussions between Business Analyst and Development/Testing teams
Organization: Cognizant Technology Solutions
Guidewire - Customer & Business Performance Reports
Client: Leading life insurance client in USA
Team Size: 14 - Mar2015 – Aug 2015
As part of the development the new customer notices and financial reports were created from the Guidewire system. The various reports are follows.
New Business Report
Billing statement to customer
Collection report to the financial team
Claim Notices
Renewal Notice
Valuation Reports to the Actuaries
Actuate reports
Roles and Responsibilities:
As a lead business analyst involved in the requirement gathering for the new report changes
Created Functional specification document and given the walkthrough with the users and got the confirmation. Involved with the designer team to impart the knowledge during the development
Involved in the FT, SIT, regression testing and UAT testing to validate the requirements and providing the BA sign off
Involved in the regression testing and smoke testing and providing the sign offs
Guiding the core team developers and analysts and coordinating with the testing team; the team is responsible for maintaining and enhancing the client system
Involved in the interactions and discussions between Business Analyst and Development/Testing teams
Created the QC logs based on the testing and tracked for closure
Organization: Cognizant Technology Solutions
Client: Leading life insurance client Japan
Team Size: 14 - (Oct2014 – Feb2015)
Project Objective: FRA (Foreign currency Regular Premium Annuity): In the year 2015 client decided to launch a new product called “FRA” in which the customer can make annuity investments in foreign currency (AUD & USD) for the exchange of Yen currency. FRA product meets the needs of customers who wish to invest in the foreign currency and make use of the benefit based on the foreign investments during the maturity.
Key functional areas considered in this project are
Product set up for the FRA Products
New business area (Underwriting/Commission Changes, Foreign currency Account Maintenance)
FRA admin Processing (Surrender, Lapse, Reinstatement, Death claim and Payouts)
Foreign currency settlement and currency conversion
Organization: Cognizant Technology Solutions
Client: Leading life insurance client Japan
Team Size: 17 – (Mar 2014 – Sep2014)
Project Objective: SPWL (Single Premium Whole Life) – It is the High investment product, in which the customer can deposit the huge money as a single premium can be invested in foreign currency. The customer will get the benefit based on the currency exchange rate.
Key functional areas considered in this project are
SPWL product set up and New business changes in Ingenium
Foreign currency set up and Conversion changes
SPWL product admin Processing
Organization: Cognizant Technology Solutions
Client: Leading life insurance client in USA
Team Size: 12 – (Sep 2013 – Feb 2014)
Project Objective: Employee Benefit Annuity Product - It is a deferred annuity product which comprised employer and employer contribution and the investments will be maintained in Ingenium.
Key functional areas considered in this project are
Employer & Employee contribution set up
Employer Change
Policy Number assignments
Governance reports
Client notices/ management lists/ audit lists
Organization: Cognizant Technology Solutions
Client: Leading life insurance client in USA
Team Size: 9 (Jan2013 - Aug2013)
Project Objective: Traditional Variable Insurance (TVI): In the year 2012, client decided to launch a new product called “Traditional Variable Insurance” comprising of both Traditional and Variable insurance benefits.
Project Description
TVI product meets the needs of customers who wish to secure financial protection in the event of death or disability and at the same time wish to build up assets that generate a reasonable level of investment income. This variable insurance product enables policyholders to pay premiums on a monthly basis, which are invested as accumulated funds in a Separate Account. At the expiry of the policy period, customers are able to receive investment results as a maturity benefit.
Key functional areas considered in this project are
Product set up for the TVI
New business
TVI Commission
TVI admin Processing
Client notices/ management lists/ audit lists
Valuation Processing
Organization: Cognizant Technology Solutions
Client: Leading life insurance client in Canada
Team Size: 7
(Mar 2012 – Dec 2012)
Project Objective: Capsil 4.2 to Ingenium 5.1 - Loan system Conversion
Client has decided and cut down the business in Capsil and do the migration to Ingenium for all the policy administration. As part of the project various conversion and migration activities were planned and GAP analysis is done in the system.
Key functional areas considered in this project are
Loan& APL functionality analysis in Capsil & Ingenium
Database mapping and functionality mapping between Capsil and Ingenium
Organization: Cognizant Technology Solutions
Client: Leading life insurance client in Japan
Team Size: 7
(June 2011 – Feb 2012)
Project Objective
Provide the option to the policyholder to avail Automatic Premium Loan (APL) against the cash value accumulated in Traditional Whole Life product and customization to the Ingenium system for the APL feature.
Project Description
NWL is the first product on INGENIUM that offers Automatic Premium Loan. APL is a process in the system by which an insurance company extends a loan to a policyholder who needs the money to pay the unpaid premium.
Key functional areas considered in this project are
Plan rate setting
Trial calculation, implementation and management of APL
Trial calculation, implementation and management of APL repayments
Settlement and management of various APL-related values at policy termination or policy changes
Client notices/ management lists/ audit lists
Processing and management of interest capitalizations
Information provision to other systems
Valuation Processing
APL Commission
Organization: Cognizant Technology Solutions
Client: Leading life insurance client in Japan
Team Size: 18
(May 2010 – June 2011)
Project Objective
Provide the option to the policyholder to avail policy loan against the cash value accumulated in Traditional Whole Life product and customization to the Ingenium system for the loan feature
Project Description
NWL(New Traditional Whole Life Product) is the first product on INGENIUM that offers policy loan. Policy loan is a system by which an insurance company extends a loan to a policyholder who needs some money on a temporary basis. The maximum loanable cash value is 90% of the cash surrender value (CSV).
Key functional areas considered in this project are
Plan rate setting
Trial calculation, implementation and management of policy loans
Trial calculation, implementation and management of policy loan repayments
Settlement and management of various loan-related values at policy termination or policy changes
Client notices/ management lists/ audit lists
Processing and management of interest capitalizations
Information provision to other systems
Organization: Mphasis Solutions
Client : Solcorp Ingenium Development Team
PROJECT DESCRIPTION:
The base development project team is to deliver INGENIUM and apply enhancements to INGENIUM to increase functionality in different areas of the system. The base development team follows different methodology in the development lifecycle like Design and Approach Specifications, Functional Specifications, Technical Specifications, Coding and Unit Testing, ST Testing, Quality Assurance. The Quality Management will be applied throughout the development life cycle.
Project Objective – Ingenium 7.3 Development - (May 2009 – April 2010)
The objective of the ‘Ingenium 7.3 - is to resolve the existing deferred Product Change Requests and apply enhancements to the Ingenium application. Ingenium 7.3 development is mainly concentrating the Indian based modification. Along with that the new xml form of TFSA report was released for US.
Project Objective – Ingenium 7.2 Development - (Aug 2008 – April 2009)
The objective of the Ingenium 7.2 - is to resolve the existing deferred Product Change Requests and apply enhancements to the Ingenium application. Ingenium 7.2 development is mainly concentrating the System based customization. Worked on the Rate header customization and PX related calculation changes.
Project Objective – Ingenium 7.1 Development - (Aug 2007 – July 2008)
The objective of the Ingenium 7.1 - is to resolve the existing deferred Product Change Requests and apply enhancements to the tax calculation rules of CVAT (Cash value accumulation Test) and MEC Two Years Look back processing and 7Pay premium calculation.
Organization: Mphasis
Client : American Insurance Group (USA)
Team Size: 12
(July 2006 – Jun 2007)
PROJECT DESCRIPTION:
The project was implemented in two phases. The first being the migration of their existing database to a newer version of DB2 as well making changes and enhancements to the existing system. The enhancements were in the Agency, New Policy Business and Policy Servicing area of the business domain. This involved in writing new commission modules, changes to the Agent hierarchy and agent administration modules, Bonus declaration module etc.
Organization: Mphasis
Client: Liverpool Victoria (UK)
Team Size: 14
(Feb 2006 – Jun 2006)
PROJECT DESCRIPTION:
The project involved enhancement and customization of the insurance administration system to be implemented at Liverpool Victoria. It was a major enhancement and customization project for their new child trust fund product. The Chennai offshore team worked closely with the UK team to execute the assigned change requests.
Role and Responsibilities as Project Team Member & Module lead
Responsible for imparting Business knowledge and product knowledge to Other Team members.
Responsible for Requirements Analysis and working with the BA to decide the technical feasibility.
Preparing technical specifications for the functional and unit test plan documents.
Coding and unit testing.
Worked on product change requests (PCR) and ST testing Support.
Performed the Batch run support for the QA Team.
Done the Code review for certain functional.
Communicating to the client about the project status.
Involved in the analysis of tasks allocated and involved in all the SDLC life cycle
Involved in providing the support for running batches and promotes
I hereby declare that all the information provided here is correct to the best of my knowledge.
(Logambal P)
****.*********@*****.***
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