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Sales Customer Service

Kent, Washington, United States
January 21, 2019

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Scott Bedford 206-***-**** Cell

Objective: To join a team of hardworking professionals and utilize my experience and skills with the opportunity for career growth and advancement.

Qualifications/Skills: Professional and personable customer service skills. Accomplished office management experience. Business development. Computer literacy. Organization and time management proficiency. Discretion handling highly confidential information. Proven management/supervisory experience. Crisis management expertise. Coordination of travel arrangements and meetings. Focused on an extraordinary finish to all projects. Friendly and outgoing telephone etiquette. Operation of various heavy equipment used in the construction industry. Knowledge of health and safety regulations and procedures. Skill in performing, repair, maintenance and construction of city streets, rights of way and storm drainage systems. Skill in operating hand and power tools and other equipment used in public works maintenance. Work History

Business Development Manager Bridgestone Americas 9/12 to Present Responsible for establishing market position by identifying and generating prospects utilizing strategic sales strategies with focus on companies in our target market. Accountable for development of new business accounts and to increase existing customer revenue by locating, developing, scoping, negotiating and closing business relationships; resulting in increased sales revenue annually for the region. Manage 20 commercial sales reps.

Outside Sales/Account Manager Rainier Surgical 10/09-8/12 Order and stock medical devices (i.e. walking boots, crutches, braces etc.) for a large variety of medical clinics and hospitals throughout the Puget Sound. Patient set up and pick up of CMP machines. Consult with potential new clients. Research and acquire new clinics and integrate into the company’s business practices. Sales Account Manager/Owner Self Employed - Bedford Sales 3/06-8/12 Sporting goods and corporate apparel sales. Responsible for managing all aspects of sales including invoicing, ordering, and product delivery. Built great reputation and rapport to establish new client base through local community and have continued consistent growth. Managed all aspects of home office business. Manage 5-10 1099 employees. K-12 and College business.

Inside Sales Rep Bill Hatch Sporting Goods 2/04-3/06 Responsible for customer service and order processing for sales staff. Assisted walk in clients and placed orders. Built initial contacts and laid foundation work to establish new customer base in new territories in preparation to become outside sales rep. Increased company revenue by $425,000.00 in first 4 months of taking on project work. K-12 and College business

Account and Warehouse Manager Ice Cream Express 6/02-2/04 Responsible for maintaining and establishing new customer accounts for Oregon based company breaking into Seattle market. Execution of contracts, delivery, collection and maintenance of all equipment. Track and fill warehouse inventory. Participated and coordinated involvement in community events; i.e. Bite of Seattle, Kent Cornucopia days, Salmon Days. Managed up to 4 route drivers, 2 sales reps and all schedules. Safety meetings lead.

Union Construction Jobs (Hired out of union hall)

Operator/Laborer Malcolm Drilling 3/00-6/02

Shoring for roadway/structural development. Installed shoring boards between steel pilings for containment of soiled walls. Added concrete to set steel piles to grade. Member of Seattle division safety team. Operator of heavy equipment(backhoe, bulldozer, excavator, klem drill). Operation of power tools: chainsaw, grinder, air compressor, air blower, air wrenches, etc.

Operator/Laborer CW Construction 5/98-3/00

Operator of bulldozer, excavator, backhoe and dump truck. Truck driver for rock transportation on road construction sites. Set pipe to grade for storm systems consistent with road construction specs. Safety team leader for all State of Washington contracts. Operation of power tools: drills, air wrenches, chainsaw, air compressor, etc.

Operator/Laborer/Truck Driver Lakeside Industries (Asphalt Paving) 4/95-5/98 Operation of all heavy equipment needed to complete asphalt/dirt contracts(backhoe, roller, excavator, loader. Division safety team member; first place winner for lowest injury rate within company. Labor duties consisted of setting catch basins to grade, rake and shovel asphalt, etc. Dump truck driver to haul asphalt and rock when needed.

Outside Sales/Truck Driver Port Angeles Distributing 2/92-4/95 Responsible for outside sales, ordering, invoicing, manage new clients, stock and inventory not to exceed 20%. Grocery store and restaurant product delivery, shelf and storage room product rotation. Display creator for new products at customer locations. Safety team leader. Warehouse work consisting of unloading trucks after daily shift with forklift. Rotating all incoming product for proper distribution to customers. Operation of power tools: drills, wrenches, etc.

Inventory Specialist Albertsons 8/89-12/91

Unloading product from truck, stocking shelves, rotating product, display builder. Education:

Port Angeles HS- 1986- 1989

Edmonds Community College- 1989-1991

Volunteer Firefighter and Certified EMT from 1992-1998 Notary Public since 2008

CPR/First Aid certified(2018)

References Furnished Upon Request:

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