Customer Service Software

MR.VIJAY R. TIWARI

FLAT NO- C***

MAHAVEER RIDGE, APARTMENT

NEAR SNN RAJ SERENITY

YELENAHALLI BEGUR

BANGALORE-68

Career:

To work to the best of my capabilities, achieving the targets assigned to me, to work with utmost integrity and help the company within its specific field and at the same time grows with the company with well-organized and planned working Quick learner.

Work experience

Total 10 year 4 month experience of L1 to L4 Mobile hardware design and chip level and software repairing experience.

6 year 8month experience of L1 to L4 Mobile hardware design and chip level and software repairing experience of own shop, Multibrand mobile service work.

One year experience of computer hardware installation and maintenance.

Installation of windows XP, 7, and win8 office 03, 07 and other software and antivirus. Updating of all hardware and software.

PREVIOUS EXPERIENCE

May 2014 to july 2015 1 year 2month experience of L1 to L4 Mobile hardware design and chip level and software repairing experience of

Wham mobile Pvt. Ltd

Assisted as technical Support, Karnataka, A.P., Gujarat,Assam,

Rajasthan, T.N.

8 month Manage in Mobile Refurbishment work.

CRM maintain work one year experience.

Expertise in IMEI tool like Spreadtrum s/w tool, MTK tool Upgrade tool, production tool, multiport tool.

Improving customer service based on client feedback and developing new policies and procedures, successfully handled all public relation issues.

Responsible for the recruitment and training of customer

service representatives.

July 2015 to Dec 2015 6 MONTH

REGENERSIS INDIA PVT LTD

L3 INCHARGE & TEAM LEADER

HP TABLET SERVICE L3

R&D work & debug work

Jan-2016 to Feb-2018

AFORESERVE .COM LTD

L3 INCHARGE & TEAM LEADER

MULTI BRAND MOBILE & TABLET

R&D work & debug work

Current Job

3rd I Visuals pvt ltd

Admin & Account handling

Academic profile:

B-TECH IN ELECTRONIC & TELECOMUNICATION ENGINEERING. 2014

H.S.S.C: M. P. BOARD 2008

S.S.C : M. P. BOARD 2003

technical profile:

Certificate Course of Mobile Repairing.

Diploma in computer Hardware and Networking

Certificate course of information technology.

Personal details:

Name Vijay R. Tiwari

Father s Name Rajesh T. Tiwari

Date of birth 3rd Sep. 1987

Marital status Married

Sex Male

Language known English, Hindi, Marathi (spoken & written)

E-mail id **********@*****.***

contact no. Mo: 988*******/ 636*******

Interest and pursuits:

Interested in meeting new peoples, making friends and listing

Music, cooking.

I hereby declare that above information is true best of my knowledge and belief. With regards my qualification and experience, I hope if given chance I will try my level best to serve the organization with honest, sincere hard work and extreme devotion.

I shall be eagerly awaiting your kind response in this belief.

Thanking In Anticipation.

Place: Bangalore Vijay Tiwari

Date :

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