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Executive Assistant Customer Service

Location:
Madruzzo, Trento, 38076, Italy
Posted:
January 23, 2019

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Resume:

Yvonne H. Regner

***** *** *** § Williston, TN **076 § ' 901-***-**** § * ac793w@r.postjobfree.com

Executive / Administrative Assistance – Office Administration

Energetic, versatile, and detail-oriented professional with excellent qualifications to support diverse activities and functions involving executive/administrative assistance, office administration and management, and other day-to- day business activities. Skilled at performing effectively independently and as part of a team in demanding and fast-paced environments to complete key tasks and projects with a sense of urgency. Self-motivated individual with exceptional interpersonal and communication skills to establish positive working relationships with others.

Areas of Strength

§ Office Administration/Leadership § Invoicing/Billing/AR/AP/Payroll § Accounting/Bookkeeping Tasks

§ Administrative/Office Functions § Tax Return Processing/Software § Maintaining Records and Files

§ Executive/Management Support § Handle Confidential Information § Handling / Resolving Problems

§ Human Resources Job Functions § Time Management/Organization § Conversational German/French

Professional Experience

Office Manager / Administrator, Kimble and Company, P.C., Bartlett, TN 2011 – Present

Maintain full responsibility for displaying strong leadership, communication, and problem solving skills while completing a diversity of day-to-day administrative, office, business, and customer support activities. Directly accountable for processing sales tax returns, payroll tax returns, 1099s, W-2s, and payroll, preparing billing and sending out invoices, inputting information into tax software, and completing daily HR and bookkeeping tasks.

Continuously monitor, track, and analyze overall performance and operations to ensure adherence to the highest levels of office efficiency, productivity, and workflow and internal and external customer service/support.

Accurately maintain files, documents, systems, and reports to provide highly reliable information quickly and utilize strong interpersonal skills to respond effectively to both internal and external requests and inquiries.

Accept new responsibilities with a positive attitude, complete all projects and tasks in the most efficient manner possible, exercise excellent decision making, and help ensure smooth day-to-day operations for the company.

Facilitate business success by creating an environment that achieves/exceeds service goals and by effectively monitoring, supervising, and training team members in job responsibilities and various aspects of the business.

Demonstrate excellent coordination, time management, and multi-tasking skills with ability to prioritize tasks while using strong interpersonal, administrative, and business skills to accomplish daily goals/objectives.

Display exceptional capacity to meet deadlines, build rapport with individuals at all levels and backgrounds, and to support office goals by facilitating an environment that consistently meets/exceeds expectations.

Complete duties with minimal supervision or direction, handle time sensitive and confidential information with discretion, provide additional support as needed, and maintain a high level of professionalism at all times.

Recognized by management for anticipating problems and presenting effective solutions/recommendations, team collaboration and leadership, exceeding expectations, and consistently delivering outstanding results.

Education

Bachelor of Arts in Business Administration, Ryerson Polytechnical Institute, Toronto, ON

Training: Certified Executive Assistant and Certified Legal Assistant and Legal Clerk, Seneca/Centennial College

Computer / Skills: Microsoft Office Suite (Word/Excel/PowerPoint/Outlook), Data Entry/Typing, Databases, Reports, Information Research, Documents, Correspondence, Analysis, Filing/Records, PCs/Windows Apps



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