Devan Parsley

813-***-****

ac792l@r.postjobfree.com

Devan Parsley

Overview

Brand new Computer Programming graduate looking for a reputable company where I can begin to use my newly acquired technical skills while leaning on my 4 years of experience in brick and mortar retail customer service space.

Independent, self-starter, balancing near full-time work with a school schedule until HHGregg closed the Brandon store in May of 2017 then went to school full-time to finish my Computer Programming degree.

Possesses strong analytical, trouble-shooting, and problem-solving skills.

Aptitude for learning new skills adding value to the team I am part of.

Works well in a team environment and has excellent communication skills.

Works well independently on a project with little to no direction or assistance required.

Knowledgeable in helpdesk troubleshooting and computer technician space. Am the go to helpdesk resource at home, have built my own gaming PC from scratch, most recently recovered important files from a laptop harddrive that crashed and would no longer start.

Able to visualize process flows and identify opportunities for improvements in efficiency.

Am able to effectively verbalize suggestions for improvement and get buy-in from others on the team. At the same time able to listen and see the merit in ideas of others.

If you would like to see some of the work I have done I do have a few projects on Github, there are projects in Java and Visual C#. My link to my github is here https://github.com/DJParsley

Skills

Languages: C#, VB.NET, Visual BASIC, C++, C, Java, COBOL, XML

Databases: MS Access (2007)

Source Control: Github

Tools: Visual Studio (2017, 2015), PhotoShop (2012), MS Office

OS: Windows (7), Linux

Employment History

HH Gregg – June 2013 thru May 2017

Operations Manager – March 2017 thru May 2017

Open/Close store

Coordinate

Customer Service Merchandiser – June 2014 thru March 2017

Serving customers to assist when problems identified with their orders

Completing customer sales transactions

Assisting Sales Associates during customer sales

Coordinating deliveries with customers

Coordinating in-store logistics and across multiple store locations

Escalating customer service issues to corporate offices as needed

Coordinating with warranty providers to service customer warranty needs

Warehouse Associate - June 2013 thru June 2014

Big Lots - May 2013 to June 2013

Merchandiser

RMS – Merchandising Feb 2013 – April 2013

King of Bounce – Tampa FL Jul 2012 – August 2013

Delivery, setup, tear down of bounce houses

Education

Computer Programming and Analysis Associate in Science – June 2018

Hillsborough Community College – Brandon, FL

Contact this candidate