PROFILE

Innovative, analytical Chief Information Officer and U.S. Navy veteran with over 20 years of experience driving the development and implementation of critical systems initiatives, aligning information systems measures with organizational goals, and providing future vision for the effective use of information technology to optimize efficiency and profitability. Highly motivated to leverage expertise in adaptive leadership, process improvement, project management, and IT strategic planning to enable organizations to reach higher levels of performance and leverage information technology to drive measured, sustainable growth.

KEY STRENGTHS

●Data-Driven Decision-Making

●Cross-Functional Collaboration

●Project Management (PMO)

●Team Development & Mentoring

●Enterprise Resource Planning (ERP)

●Agile Leadership

●Strategic Planning

●Information Technology Infrastructure

●Technology Risk Management

●Data Management & Security

●Budget Management

●Process Improvement

TOOLS AND TECHNOLOGIES

●MS Office, Windows, Windows Server

●Jack Henry, Symitar

●.Net, Powershell

●MS Project, Jira, Clarity, Rally

●Exchange, O365, Lotus Notes

●HyperV, VDI, Citrix

●SAP, Oracle, QAD, BaaN, Peoplesoft

●Seeburger, Sterling Integrator

●ERM, SaaS, EDI

●Sonicwall, Palo Alto, Fortigate

●Spiceworks, ManageEngine

●Sophos, Solarwinds

●Solidat, Sharepoint

●Microsoft Dynamics, Zoho

●SmartSheet, Bugzilla

EXPERIENCE

Director, Business Relationship Management, Information Technology 04/2018 – Present

Mercedes Benz US Industries

Served as the Chief Information Technology Executive for a new separate legal entity (MBExTra, US Trading House) of Mercedes Benz (Daimler) Corporation. In this role I was responsible for designing, developing and deploying all strategic Information Technology strategies, tools, and processes needed to develop and launch this business entity

●Developed shared services model and all SLA contract requirements necessary for Mercedes Benz to provide Information Technology services to MBExTra.

●Led the initial strategy and project efforts creating the IT structures and platforms for the operation of MBExTra including end user devices, all software and network operations and equipment, establishment of Data Center operations and integration, setup, development and deployment of Logistics Systems, Warehouse Systems, Financial Systems, Data Security Systems, ERP (SAP Hana) integration, Quality Control Systems, Engineering Systems, Vendor Integration Systems, Quality Management Systems, HR Systems Integration.

●Worked directly with the MBExTra CEO and CFO in the development of all strategic initiatives, and led the Project Management and IT Operational teams in the establishment of this legal entity and served as the sole IT Executive responsible of all technology interfaces between MBExTra and Daimler Corporation.

IT Manager/Acting CIO 03/2016 – 08/2017

AOD Federal Credit Union

Selected in 05/2017 to serve as the acting Chief Information Officer to deliver strategic IT solutions. Report directly to the CEO and considered the number two top executive in the organization due to extensive experience in executive leadership and consulting. Responsibilities include all aspects of IT strategic planning, data center design, help desk, application integration, network operations, network and information security, information storage, project management, regulatory compliance, and development and delivery of marketing for company applications and webpages.

●Orchestrated upgrade from Windows 7 to Windows 10, implemented full data encryption standards on all devices, managed upgrade from SQL 2008 to SQL 2012R2 and 2016, and successfully performed a full migration from Outlook 2007 to Office 365 and Azure

●Leveraged expertise in technology risk management to collaborate closely with the Board of Directors to design, build, and test the organization’s disaster recovery and contingency plans

●Developed core VDI infrastructure and implemented upgrades from individual T1 and telenet communications to fiber and switched ethernet, resulting in vastly improved communications uptime and transfer speeds permitting real time transactions rather than nightly batch processing.

●Manage budgets in excess of $10M, and develop IT cost controls

●Utilized extensive expertise in process improvement and information technology infrastructure to develop and deploy an intranet system incorporating data management and retention process automation, CRM, forms & eforms automation, workflow automation, and eliminating fragmented information management structures, resulting in a significant improvement in organizational coordination and efficiency

Chief Information Officer 06/2014 – 03/2016

Decostar Industries, Inc. (Magna International)

●Provided proactive direction, strategic leadership, technological vision, and daily operational oversight for a manufacturing division of a global, multibillion dollar automotive company

●Established future vision for the effective use of informational technology, identified and implemented technology infrastructure enhancements, and identified opportunities to further integrate technology use in organizational operations

●Managed all IT related staff and processes for five manufacturing facilities throughout four states in the Southeastern U.S., ensuring operational excellence and regulatory compliance

●Leveraged expertise in process improvement and cost reductions to identify and eliminate redundancies in organizational information technology structures and replace antiquated legacy systems with new technologies, including an SVN code repository, Seeburger Enterprise EDI, QAD 2015EE, and HyperV virtual environment

Global Development Manager of Technical Innovation Center Processes 02/2013 – 06/2014

General Motors

●Hired as part of the team to help the organization recover from bankruptcy; responsibilities included designing and developing the global IT Operations structure and operational policies, procedures, and protocols from the ground up, as GM previously outsourced all IT related work

●Designed and built the processes for the functions and operations of the seven global Innovation Centers, and developed the methodology GM would use for internal IT operations and Project Management

●Orchestrated the hiring, development and training, and organization of 30,000 high-performing IT professionals in accordance with internal operational policies and structures

Executive Consultant 03/2012 – 02/2013

Independent Consultant

●Frequently provided senior guidance and subject matter expertise as the keynote speaker at conferences and conventions with an average attendance ranging from 5000 at a small technology conference to 20000 at ERP or Microsoft focused conferences.

●Contracted by St Jude’s Children’s Hospital to oversee the migration of existing in-house applications and processes to cloud-based solutions, collaborate closely with the Board of Directors to perform analysis for mission-critical business functionality, and lead teams responsible for story development, backlog grooming, sprint planning, and sprint retrospectives

●Coordinated cross-functionally with executives of Cordys Inc. to develop and implement a Patient Outcomes Solution for United Healthcare; managed multiple Scrum teams and partnered with BA’s and technical teams to design customized solutions

Software Development Manager 02/2011 – 03/2012

Crossview Inc.

●Analyzed organizational requirements and financial objectives to model product development and ensure innovative solutions accurately fit business requirements

●Led global teams of 15 to 20 IT professionals responsible for core product implementation and customer-specific customizations

●Managed all Scrum activity, spring planning, retrospectives, sprint demos, architecture designs, disaster recovery planning, hosting designs, and product delivery

Executive Consultant 05/2004 – 02/2011

Independent Consultant

●Contracted with a multitude of companies to deliver strategic IT solutions that drive innovation and support organizational goals, including Honda of America, Wendy’s, Arby’s, Scotts Miracle Gro, JDA Software, Blackboard Inc., and more

●Leveraged expertise in Agile methodology, business development, talent management, and outstanding interpersonal and communication skills to drive business initiatives and optimize efficiency, profitability, and customer satisfaction

Additional Experience

Project Manager/IT Program Coordinator – The Ohio State University at Lima 07/2002 – 04/2004

Systems Development Project Manager – Dell Computer Corporation 06/1999 – 07/2002

EDUCATION

Masters in Business Administration (MBA) Jacksonville University

B.S. in Marketing Jacksonville University

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