Customer Service Sales

ALEXANDER LOWE

*** ***** **** • Nashua, New Hampshire 03062-2421

603-***-**** ******@*****.***

PROFILE

Highly skilled, results-oriented business professional pursuing career opportunities with strong interest in sales, business development, human resources, recruiting, training, and customer service.

Proven track record for achieving or exceeding goals and expectations, effectively managing daily program operations, and providing world class customer service and support.

Quick learner, flexible, and adaptable. Detail-oriented with the ability to complete projects and assignments working with limited instruction or supervision.

Dedicated and self-motivated with the desire to take on increased roles and responsibilities. Diverse experience has included team leadership, sales, presentations, training, and event planning.

Strong work ethic with excellent written and verbal communication, problem solving, organizational, analytical, decision-making, team building, and leadership skills.

EDUCATION

B.A. degree in International Relations. Minor: Business. Concentration: History

ROGER WILLIAMS UNIVERSITY, Bristol, RI

Curriculum included:

• Management Principles

• International Negotiation

• Public Speaking

• Computer Applications

• Political Economy

• Micro / Macro Economics

• Intercultural Communication

• Multinational Corporations

• Marketing

• Consumer Behavior

• International Relations

• Writing for Business

• Web Development

• Human Behavior

• Spanish Language

Authored 80-page senior thesis on Free Trade vs. Fair Trade and the Effect on Underdeveloped Nations. Delivered 10-minute presentation to 150+ people including School Board, Dean, and faculty.

Founded Golf Club and build program to include 30+ participants. Secured funding and built relationship with area golf courses.

Actively participated in various Club Sports programs including golf, softball, dodge ball, basketball, and soccer.

Varsity Boys Soccer Team Captain (2 years) and Ski Team Captain (2 years)

NASHUA SOUTH HIGH SCHOOL, Nashua, NH

PROFESSIONAL EXPERIENCE

Team Member

C.S. LINCOLN EXCAVATION, West Newbury, MA 2018 - Present

Support field site work for a company specializing in septic system, drainage system, and driveway installation and repair. Conduct additional yard restoration, landscaping, and beautification project work. Complete equipment and supply orders and distribute materials to job sites. Interact and communicate with homeowners, neighbors, and the local community to avoid or resolve potential issues. Contribute to work crews of up to 5 people.

Work on up to 5 work sites at a time. Participated in 100+ total projects at residential and multi-unit developments.

Consistently achieved or exceeded quality and performance goals. Helped provide timely project completion with minimal disruption or limited access to buildings and homes.

Aided in timely and thorough snow removal from 120 residences and locations.

Alexander Lowe ******@*****.*** Page 2

Inside Sales Representative

BAO (BY APPOINTMENT ONLY), Chelmsford, MA 2018

Promoted the sale of a marketing intelligence and digital lead generation management platform. Provided business-to-business sales support and provided basic product and system information to potential accounts. Generated sales leads and booked / supported sales presentation appointments for Field Sales team. Helped identify sales and partnering opportunities. Communicated with high level executives to review value propositions and solutions.

Completed 200-300 telesales calls per day contacting senior representatives from FORTUNE 500 companies and other high tech clients.

Worked on a high profile campaign for Ipsos Marketing Research, a $1+ million account.

Consistently met or exceeded metrics, dashboards, and performance expectations for product knowledge, call quality, call volume, and customer interaction.

Team Leadership Experience Program Director / Group Leader / Camp Counselor

LAKE NAOMI / TIMBER TRAILS, Pocono Pines, PA 2011 - 2016

Supported a day camp program attended by 300+ children, teens, and young adults generating $1 million per summer. Planned, scheduled, and coordinated daily activities and events to engage and inspire campers. Orchestrated and executed 12 field trips and outings each year. Supervised Night Recreation program. Collaborated with other Program Directors on training, scheduling, development, and supervision of 115 counselors and camp employees.

Directed daily Team Leadership Experience Program operations, overseeing teams of up 25 people.

Coordinated administration functions including registration, scheduling, and event planning.

Ensured the safety, well-being, and participation for groups of up to 80 children at a time.

Evaluated campers and junior staff to identify responsible and reliable traits for future employment. Helped build a database of potential Camp Counselors and Group Leaders.

Soccer Referee

NASHUA RECREATION DEPARTMENT, Nashua, NH 2008 - 2013

Officiated 100-150 soccer games per year as part of a municipal youth sports and recreation program.

TECHNICAL SKILLS

Microsoft Office (Word, PowerPoint, Access, Excel; CRM Systems; Basic Web Design

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