Project Manager Sales

CHRIS MEYER Home Phone: 720-***-****

**** *. ****** ** **** Phone: 720-***-****

Littleton, CO. 80123 email: ********@*******.***

Professional Highlights

Innovative, results oriented project manager / senior manager with over twenty years of experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of project management, infrastructure, CRM/SFA, broadband, customer care centers, operations, software and new product implementations with

SD-WAN, offshore development and vendors. Provisioning systems and conversions. E-business self-service portals and solutions. Healthcare Infrastructure projects. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management

Recent projects within the software and information technology industries include:

SD-WAN new Product delivery

Offshore development and vendor effectiveness software implementations

Project planning, project management, change control, risk, issue, and opportunity management

Experience with projects in excess of 10 million dollar budgets

Telecomm OSS/BSS projects and solutions

Multiple large billing and external system conversions nationwide and globally with offshore vendors

E-commerce, e-business and self-service portal solutions

SDLC Projects

Healthcare Hosting Implementations

Provisioning systems to provide new services/products and features to end users

PMO development with Waterfall/Agile

PROFESSIONAL EXPERIENCE

Charter / Spectrum, Englewood, CO, Contract Budget Constraints 04/2018 – 12/2018

Project Manager, Video Upgrades and SD-WAN Project

Video – Managed planning for new upgraded software and transferring the updated software to field locations nationwide.

Coordinated meetings to review the M&P’s for the nightly upgrades with engineering

Managed meetings with field ops technicians to review and coordinate the upcoming changes

Product Development – Managed with Program Management the new SD-WAN product.

Responsible for all assigned parts of the project such as training, testing, legal/regulatory, marketing and Product Guide

Organized and participated in meetings and tasks from the project plan with the PMO and all the separate project teams

Coordinated work across all separate teams to insure project stays on track

Program Management reporting to the VP daily and weekly to ensure the leadership team was updated

Kaiser Permanente / Apex Consulting, Centennial, Colorado 04/2016 – 3/2018

Project Manager, Strategic Planning & Program Mgmt. Shared Digital Services (SDS).

Extended multiple times until projects completed

New software using SDLC processes

Complete upgrade of in-scope software and hardware within approved budget

Complete disaster recovery requirements on all projects

Infrastructure project to increase capacity upgrade and performance from 1g to 10g routers and switches

Ran the daily / weekly meetings and tasks from the project plan with the PMO and Project Director and the other project teams

Daily and weekly meetings working across all teams such as Engineering, business, and stakeholders to insure project stays on track

CHRIS MEYER Page Two

Wipro / Infocrossing, Broomfield, Colorado 03/2015 – 01/2016

Senior Project Manager, Data Center Migrations. Layoff

Takeda Pharmaceuticals - Managed multiple complete data center transitions and migrations for high-profile, European, and U.S. clients with annual revenues of $18.9M and more. Worked one-on-one with each Application Owner to determine the application dependencies, DNS requirements, and planned outage windows. Collaborated with Transition Architecture, Vendor Logistics, Data Center Operations, System Hosting, Network Engineering and storage teams to migrate all the client systems from their current data centers in the United States, to Wipro’s main data center in Europe and the U.S.

Managed software development using SDLC processes

Trizetto, Englewood, Colorado 04/2014 – 01/2015

Technical Solutions Manager, Healthcare. Contract Completed

Managed with Client project managers multiple hosted customer installations following project management processes

Work in concert with project managers in defining project technical strategy for all environment activities. This includes informative discussions to help Project Managers build their task/project plans

Verizon / Aricent, Highlands Ranch, Colorado 08/2012 – 10/2013

Project / Program Manager Telecomm. Project Cancelled

Multiple Telecomm OSS/BSS development projects across the complete provisioning systems

Program manage multiple development teams and infrastructure projects for WiFi systems

Avaya / Insight Global, Littleton, Colorado 01/2011 – 06/2012

Project Manager, Infrastructure, Web Redesign, Sales Force.Com Projects. Completed contract

Multiple Telecom infrastructure projects

Telecom Services Portfolio OSS/BSS Projects for self-service to include SDLC

Support site rebuild and redesign with Conversive Chat, Akamai and multiple vendors

Cricket Communications / Convergys, Greenwood Village, Colorado 04/2010 – 12/2010

Project Manager, Infrastructure Projects and Environment build outs, Billing System Implementation, Training Coordination, and Billing System Launch Planning. Completed contract

Infrastructure project with internal operation departments to build out the required environments

Manage testing environments for the new billing system

Integrate the billing system into the provisioning system for new services and features

Worked with internal call center to train Cricket remote sales offices on the new billing system.

IHS Information Handling Services / Robert Half, Englewood, Colorado 01/2008 – 12/2009

Senior Manager, IT PMO.

Sr. Manager of projects across multiple Domains for internal IT / ERP / Infrastructure projects and internal customer projects

oManaged multiple product development projects and managed other PM’s for our Energy Domain with offshore vendors globally

oManaged multiple internal infrastructure projects for software development with forecasting, budgeting and tracking

Jeppesen/Boeing / Staffing Experts, Englewood, Colorado 12/2006 – 12/2007

Senior Project Manager, Aviation Industry Projects. Contract extended 6 months until project completion 12/2007

Project Lead and responsible for managing multiple projects globally utilizing RUP, Rational Tools and Primavera

oIP Sales and Service Call Center outsourcing with Alpine Access

oProject to move entire product line to a new state and new ecommerce process

oNew product launch of an electronic text viewer of Airway Manuals for pilots globally

oNew Boeing/Jeppesen/Aviall retail ecommerce site for multiple product lines

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Quark Inc. / Robert Half Intl / Robert Half, Denver, Colorado 03/2006 – 12/2006

Sr. Project Manager Publishing. Contract completed

Project Lead and responsible for managing Global Projects. Worked nights with India.

oGlobal Oracle Financials upgrade and consolidation to one instance with offshore vendors to develop build release packages and ensure quality control.

oCoordinate multiple ERP vendor solutions from order to fulfillment

Aurora Loan Services / Lehman Brothers / Staffing Solutions, Littleton, Co. 01/2006 – 08/2006

IT Senior Project Manager, Mortgage Loans & Defaults. Contract completed

Project manage multiple internal customer projects

oMultiple Mortgage loan automation projects

Reed Business Information (RBI) / Reed Elsevier, Littleton, Colorado 01/2005 – 01/2006

Senior Project Manager, Global IT Program Management Office. Project completed.

Responsible for overall project planning and managing all CRM implementations nationally

oLos Angeles Media Division consisting of Variety publications

oNew York Media Division; Multichannel News; Broadcasting & Cable, etc

oChicago Media Division; Engineering; Manufacturing; Hotels; Food & Services, etc

o411 Business to business directories and DM2 Information listing

PeopleSoft / Oracle, Denver, Colorado 09/2004 – 01/2005

Senior Project Manager, Global Customer Operations. PeopleSoft buyout from Oracle

Manage multiple Global projects and teams consisting of:

oAdvanced Pricing Configurator, to automate sales rep bundle pricing

oSales Incentive System, to automate and track sales rep compensation

oSales Plan Electronic Delivery, to automate delivery and sign off of yearly sales plans

Apple Computers, Cupertino, California 01/2003 – 08/2004

Senior Manager – Worldwide Business Process Re-engineering. Project complete, move back to Colorado

Manage a global ERP, CRM customer relationship management, and SFA, sales force automation project

oDevelop global CRM project team with managers from Europe (EMEA), Asia, Australia, Latin America, Canada, and the United States

oPerform worldwide site visits for as-is analysis and requirements analysis for a PeopleSoft implementation in excess of 1500 member sales force, including, telesales and field sales

oDevelop workshops for detailed analysis and preliminary demonstrations

oPerform detailed gap analysis of different CRM software solutions

oLead a global team in a detailed use case analysis of SFA tools such as, SalesForce.com, PeopleSoft, Siebel, and internal Apple developed SFA

Responsible for developing a Worldwide Sales Project Management Office (PMO)

oDevelop global sales project steering committee and project team with sales top executives

oLed a team to create a project methodology to be used companywide with IT and business owners worldwide

oManage, prioritize, plan and approve with the steering committee all sales projects and budget in excess of 10M

AT&T BROADBAND / GUNTHER DOUGLAS, Denver, Colorado 05/2001 – 12/2002

Senior Project Manager, ICOMS/CSG CRM and ERP Billing Systems Implementations and Conversions. Released due to AT&T buyout by Comcast.

Coordinated cross-functional teams that performed implementations, training, integration and configuration of enterprise video systems across the USA in the Cable Industry

Projects and responsibilities in the Cable industry include:

oICOMS, CSG, CableData software application conversions and implementations

oDevelop critical positive relationships to build cooperation and teamwork with site executives, corporate management, site personnel and project teams in each location nationwide

oRequirements and business process analysis

oManaged the CSG configuration team that owned the setup of service codes, financial settings, and cycle billing settings. Manage and coordinate implementation, installation, and configuration

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VROOM TECHNOLOGIES, Denver, Colorado Release to due company out of business 09/2000 – 4/2001 Senior Manager, Client Services, Implementation. Sales force automation, sales effectiveness and commissions’ software and Services Company. Startup Company. Released due to company went out of business, loss of capital

Responsible for client implementations of the Vroom ERP, CRM/SFA software suite for large corporate deployments

Supervise other project managers and their projects and/or implementations nationally

Prepare and present “added value presentations” for client executives in pre-sales engagements

Assist in developing Vroom’s consulting service strategy

JD EDWARDS SOFTWARE, Denver, Colorado 10/1998 - 09/2000

Business Systems Analyst/Project Manager. Worldwide ERP Software Company. Released due to PeopleSoft buyout.

Perform research and analysis for business requirements to develop a complete ERP & Customer Relationship Management (CRM) solution utilizing Siebel software

Implement new call-management CRM software in a worldwide call center of more than 450 seats

Manage multiple projects in a matrix management organization, provided business systems analysis, and overall account management for JD Edwards’ worldwide customer service

Manage multiple tactical projects simultaneously while providing strategic account supervision to customer service management

Vendor selection, ROI Analysis, “Build vs. Buy”, Competitor Analysis, and RFP/RFI

Responsible for gathering: Business and functional requirements, test cases, project management processes, etc.

Project Manage across different geographical locations including international

Programs and Awards

IBM Professional Development training – extensive multi-year program for managers to excel in communication and team building skills

Multiple employee of the year awards – for exceeding the business objectives of customer satisfaction, technical support, leadership, and teamwork

Awarded Chairperson, local Community College – in the college’s cooperative education program. Team defined real-world curriculum employers are looking for, re-training for experienced workers, and internships for new graduates. Speaking to students, administration and staff regarding employer expectations, requirements, and how to work as a team

EDUCATION & TRAINING

High School Diploma 1973, Lindenhurst Sr. High School, Lindenhurst, NY

Project Manager, IBM Project Management Institute Certificate

PMI PMP Prep course, In process of taking the PMI Certification test

Pursuing BS, Computer Information Systems, Regis University

Project Methodologies: PMBOK, IBM, RUP, Agile, Primavera, Microsoft Frameworks, JD Edwards Compass, Sundial, and Vroom Velocity

Extensive ROLM and IBM business management and leadership certificate training

USMC Military training in logistics and support

TECHNICAL SKILLS

MS Project, Windows Platforms, Word, Excel, PowerPoint, Outlook, Visio, Vroom SFA software,

Microstrategy (OLAP), Astound, PowerPoint, Provision, IBM Project Methodology, JD Edwards World/OneWorld ERP Software, Siebel orientation, Mac OSX, Lotus Notes, Onyx CRM software, Primavera Project software, Agile, Rational / RUP Project processes. QNXT Healthcare software

PROFESSIONAL ASSOCIATIONS

Member of Project Management Institute, (PMI)

Previous Chairperson, Red Rocks Community College Cooperative Education Program

Coordinator, Big Brothers and Denver Rescue Mission

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