Data processing and Customer service

ROBBY WOOD

* **** ****, ******* **. ***** 405-***-**** *********@*****.***

SUMMARY

Expert Communicator with 7+ years in Customer Service.

Strong Written and Verbal communication skills

Expert knowledge in office programs.

Emerging leader. Experience leading small groups of people.

Six Sigma White Belt trained.

Community Chair of Registration for 501c.

EXPERIENCE

07-2016/12-2018

·Tax Specialist III, Paycom Payroll

·As a Tax Specialist I was responsible for filing and painting all client records that involved taxes. I also acted as a liaison between state agencies and our clients. Due to high workload I was given training on process management taking a course at Oklahoma University known as the Six Sigma program.

02-2014/07-2016

Senior Teller/Teller Arvest bank.

·People helping People that is the Arvest motto. As a Senior Teller my main goal was to provide support for my tellers behind the line. The job required me to keep the tellers not only motivated in sales but also precise in their work, Cross sell product, and implement new promotions.

06-2013/02-2014

·Merchandiser, Coca-Cola bottling company

·A merchandisers responsibilities included ordering new product for the stores, designing and building displays, creating a presentable sales space for the product, and acting as the direct liaison for the store managers and the sales representatives for coke.

01-2012/02-2013

·Putnam City Schools

·Maintain overall cleanliness of buildings. Provide back up to other departments in case of emergency.

EDUCATION

2004-2008

Diploma, Putnam City High school

2008-2010

Some Collage, University of Central Oklahoma.

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