Office Assistant Front Desk

RESUME

DELECIA SEQUEIRA

Residence:

Ibn Al arqam St, Fereej Abdul Aziz, Building no 23, Flat no 7.

MOB: 66931842

EMAIL ID: ***************@*****.***

OBJECTIVE:

To work with an esteemed organization and emerge as a professional, which provides excellent work opportunities where my conceptual, analytical and problem solving skills can be effectively utilized and reach the pinnacle of success. EDUCATION DETAILS:

● B.com from Mumbai University.

EXPERIENCE

● Worked for Av International, Mumbai –INDIA,

o Receptionist/ Office assistant

Handling the front desk functions,

Sorting and handing out mails,

Answering incoming calls on multi-line telephones,

Solving Customer Query.

● WORKED FOR TORRID FIAT, Mumbai – INDIA

o Customer Relations Executive

Handling customer calls

Scheduling appointments

Updating the DMS and reporting to the manager

Scheduling the deliveries of vehicles after coordinating with the advisors.

Daily updating reports to the seniors and concerned Departments.

● WORKED FOR QATAR AIRWAYS, DOHA- QATAR

o Customer Experience

Handling customers through smooth Arrivals, Departure & Transit

Monitoring Flights on system

Handling front desk functions

Solving Customer query

Handling Refugee customers

Daily updating reports to the seniors, supervisor, DM, DO & concerned Departments

PERSONAL PROFILE:

Date of Birth : 04/10/1992

Passport no : L 2445790

Visa status. : Family visit visa

Date of issue : 26/06/2013

Date of expiry : 25/06/2023

Place of issue : Thane (Mumbai)

Sex : Female

Marital status : Married

Religion : Roman Catholic

Nationality : Indian

Languages Known : English, Marathi, Hindi and Konkani

Hobbies : Travelling, Listening to music, Drawing. Declaration:

I hereby declare that the above given Information is true to the best of my knowledge and belief.

(DELECIA P SEQUEIRA)

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