Project Management Professional (PMP) and Certified Scrum Master (CSM) with over 14 years of work experience in program management, ISO9001 quality audit, engineering, life sciences and leadership skills across multiple industries such as Defense, Information Technology, Life Sciences, Medical ; seeking a full time project/program management opportunity.

CORE QUALIFICATIONS

Program Management Skills:

Transferable Skills:

Proposal document creation

Tools: SharePoint, Orbit-CRs, WorkFront, Focal Point, MS Project, Salesforce, Macros, Visio, Jira, Splunk

SDLC (software development life cycle) PLC

Prioritizing, Scheduling, and Time Management

Key Stakeholder Updates / Presentation/Live status

MS Office (Excel, PowerPoint, Word, Outlook)

Business Development Marketing and Sales

Risk Analysis and Mitigation

Data Analysis; AS9100:2016 Auditor Transition

Change Request Management & Issue Resolution

Customer Relationship Management

Operational Quality Audits, GMP, GLP

Vendor Negotiations

Client / Customer/ Third Party Interfacing

Book Keeping, Configuration, Documentation

Reports/Dashboard preparation and presentation

Customer Service and Sales Experience

Project Milestone Deliverance

Conducted Training and Development

Agile and Waterfall project management

WBS, BOM, Pricing, EVMS, BOE

EXPERIENCE

Senior Program Analyst Qualcomm Sep 2018 to present

Estimated and analyzed resource load for Core Platform Testing (CPT) and Modem System Testing – Field Test (MST-FT) teams’ deliverables to software programs (SP) undergoing program lifecycle review board’s (PLRB) evaluations of program cost, schedule and scope.

Ensured consistent program communications of feature request status, on deliverance to an SP via work front (WF) and focal point (FP) approvals/rejections prior to FRB Reviews. Tracked and updated team members of scope addition at pre-post milestone timeline with impacts documented in a risk log.

Scrubbed FRs/CRs lists published in weekly field test reports with impacts to SP image

Program Planning and Scheduling Analyst General Atomics(Volt) Jun to Aug 2018

Trained in scheduling to align reporting of integrated Master Schedules (IMS); for contract data requirement list (CDRL), critical path view and also carried out schedule health check using forproject.

Applied Empower and Earned Value Management System (EVMS) compliance requirements to verify schedule health for a fully cost burdened schedule.

Program Analyst Meggitt Polymers and Composites; San Diego Apr 2016 to Mar 2018

Enhanced customer satisfaction by closures of over 100 Requests for Quote (RFQs) for FFPC with a potential for millions in revenue. Multiple proposal submissions for ITAR programs in turn generated several more Request for Proposals (RFPs) with updated pricings to legacy customers worth Billion Dollars in contract value.

Enhanced delivery accountability for defense composite parts by the customer’s commit date, using schedule tracking, inputs from executive reviews, change control techniques, and aligning documentation to both customer proposal submission requirements, (GAAP) and Defense Contract Audit Agency (DCAA) audit requirements.

Defined Project Management Office (PMO) processes that built in efficiency and productivity by enhancing centralized communications; producing cost savings by reduction in cycle times from months to days; building in agility using scrums for dives into technical issues; and setting up dashboards/metrics for analysis of root causes and problem areas, nonconforming part burn down (unlocking revenue from parts made), engineering quality notification (EQN)

Defined, collected, analyzed, and published customer satisfaction reports based on defect rates (DPPM), adherence to schedule (OTD), supplier corrective action reviews (SCAR), and program customer satisfaction score.

Optimized program documentation by centralizing, publishing, and archiving monthly program reviews, status reports, lessons learned, action item logs, and change logs.

Scheduled program and gate reviews, recorded meeting minutes, and published minutes for review by stakeholders.

Created program budget charge codes (CAM) per scope and cost baselines in the Made to Manage (M2M) ERP system, for program direct/indirect labor and material actual charges.

Project Manager ESET Aug2016 to Nov2016

Developed project management plan for (PMP) and budgeted VMware installation at SD office.

Managed stakeholders with program communications of risk, status and changes in scope, cost or time.

Analyzed quotes from various vendors for analysis of Cost of goods (COGS) and Return on investment (ROI) .

Sr. Technical Program Management Analyst Qualcomm (Manpower); San Diego Sep 2012 to Aug 2015

Successfully delivered software projects with contract management as a Scrum Master for chipset projects such as Amazon Fire Phone Snapdragon 800 and Maverick Personal Cab Card.

Defined and managed Scope, Requirements, Schedules, Matrices, and Constraints for assigned Programs. Created plans and schedules to deliver content and features per the agreed upon Plan of Record (POR) and New FRs (Feature).

Created and presented scrum, status, and dive down reports to the key stakeholders from AWS, Samsung, Sony etc.

Created and updated credible schedules for ES-FC-CS phases and change log, pushed out status using Qlikview dashboards, reports on EVM (BAC, ETC, EV, PV) and documented lessons learned.

Defined/Managed/Tracked Change Requests (CRs) and Feature Requests (FRs) for chipsets for customer release.

Interfaced with on-shore- USA and off-shore departments in India, China, and Europe including SW Engineering (Development and Test Teams), Customer Engineering, and Product Management, to ensure communications and processes across organization were centralized for Program review.

Project Research Assistant (CIRM Intern) Life Technologies; Carlsbad Sep 2011 to Aug 2012

Honored with Pete Dansky award for speedy launch of bench top genetic tool TALE.

Planned, executed, validated and presented California Institute of Regenerative Medicine project and Master of Science thesis- TALN as gene silencing and modifying gene sequence tool using Stem Cells.

Designed experiments, statistically analyzed and quantified yield to apply SWOT analysis for estimating revenue generating tool as a customizable bench top tool for molecular/medicinal scientists and researchers.

Teller Wells Fargo: CA Feb 2010 to Aug 2011

Platinum employee for exceeding in quarterly sales goals, exceeding customer satisfaction rewarded with several WoW badges and outstanding customer service (in top 5% San Diego Employees) top three in Wells Fargo-CSD

Cross selling commercial and residential loans of $1 Million plus, several accounts of over 100K in private lines of equity, exceeding central San Diego sales targets of private banking solutions and business banking solutions.

QHSE Auditor NAPESCO; Kuwait Dec 2006 to Dec 2008

Managed projects for organizational ISO9001 and EMS 14001 certification.

Defined customer satisfaction processes and analyzed customer feedback for root cause, incident investigation, near-miss, and customer issues to ensure outstanding ratings from Chevron, Texaco, BP, KOC, KNPC etc.

Maintained admirable customer relations with members of Joint Ventures Chevron Texaco and Kuwait Oil Company, leading to Joint Operations awarding NAPESCO a Certification of Appreciation for our outstanding HSE performance, and scoring 98% on a Chevron Health Environment and Safety Management (CHESM) audit.

Environmental Engineer NAPESCO; Kuwait Dec 2004 to Dec 2006

Set up and operated an Air Quality Mobile station (CO2, CO, NOx, PSB, VOC, Ozone, windspeed and wind direction) as part of a first-of-its-kind government contract from Kuwait National Petroleum Corporation.

Authored standard operating procedures (SOPs) and carried out colorimetric tests in line with GLP for wet lab analysis at the KNPC KOC refinery and Chevron Texaco Joint Operation crude storage outlet, analyzing water samples for chlorine, sulfides, nitrides, PCB, VOC, oil, and grease.

EDUCATION and CERTIFICATION

NEGOTIATION MASTERY; May 2018; Harvard Business School

PROJECT MANAGEMENT PROFESSIONAL (PMP); November 2017; Project Management Institute (PMI)

CERTIFIED SCRUM MASTER (CSM) SCRUM study; February 2015

PROFESSIONAL SCIENCE MASTERS (PSM): BIOTECHNOLOGY; August 2012; California State University, San Marcos (San Marcos, CA, USA)

MASTER OF TECHNOLOGY (ME) AND BACHELOR OF TECHNOLOGY (BE): dual major in BIOCHEMICAL ENGINEERING & BIOTECHNOLOGY; August 2004; Indian Institute of Technology (IIT) (Delhi, India)

VOLUNTEERING:

Deputy VP of Finance PMI-SD Aug 2018 to Present

Updating and auditing finance data reports and processes applicable to Non-profit 501(c)6

Implementation of QuickBooks for financial data gathering and reporting

Conference Planning Committee PMI-SD Jan to Jul 2018

Created project schedule with conference milestones and tasks per inputs from organizing team in Basecamp and VP of operations

Priced early, regular and late registration tickets for the conference with basis of estimate from historical pricing, market need for per PDU costing under $20/- and concessions for bulk / special category bookings.

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