LUCAS KRAUS
*****@**********.***
LUCASKRAUS.NET
OBJECTIVE
Building Reliable, Efficient, & Highly Available Systems
CERTIFICATIONS
ACHIEVEMENTS
SKILLS
Cloud
AWS Infrastructure and Best Practices
Serverless Architecture and Development
Office 365 Migrations and Administration
AWS Security
AWS Development
Virtualization
VMware VCenter
VMware Horizon View
VMware Cloud on AWS
Server
NAS/SAN Administration
Windows Server Administration 08 – 16
Linux Administration (Red Hat / Ubuntu)
Docker
SQL Server
Networking
DNS Administration
Cisco Routing and Switch Configuration
Firewall Configuration and Architecture
Wireless Architecture
Troubleshooting and Security
Programming Languages
Python
JavaScript
SQL
Security
Firewall Configuration (SonicWALL, Barracuda)
Antivirus (Trend, MacAfee)
VPN Solutions (Cisco)
Disaster Recovery Architecture and Planning
HIPAA Compliance
PCI Compliance
PROFESSIONAL EXPERIENCE
CORRIDOR TECHNOLOGY PROFESSIONALS
SYSTEMS AND NETWORK ENGINEER
11/18 – Current
Design and build company infrastructure (VMware, Windows Server)
Design and manage Office 365 accounts and environment for customers and CTP
Administrator of Backup And Disaster Recovery Systems for customers and CTP
Service and maintain customer VM infrastructure and Windows servers
Manage warranty work on end user devices
Administrator for network infrastructure for clients (Ubiquiti)
Assist with writing customer device policy
Created best practices documentation
CEDAR VALLEY MEDICAL SPECIALISTS
SYSTEMS ADMINISTRATOR
07/17 – 11/18
Maintain high security standards and HIPAA compliance
Manage and maintain iPads company wide
Schedule tests and perform software upgrades to client and server environments
Maintain VMware ESXi environment and manage snapshots and failovers
Administrator for AirWatch, VMware Horizon View, and Trend products
Assist with Helpdesk responsibilities
Hardware Deployment and Maintenance
FIBERUTILITIES GROUP
SYSTEMS ADMINISTRATOR
(CONTRACT)
12/16 – 07/17
Integrate processes to increase security on server environment
Manage Windows server environment and implement security updates/patches
Maintain VMware ESXi environment and manage snapshots and failovers
Design and implement "Change Control" procedures
Plan, coordinate, and implement large projects
Assist NOC with day-to-day operations and repairs
Resolve customer and in-office user issues via ticketing system
Upgrade and maintain ESXi Environment and implement maintenance schedule
Perform root cause analysis on new problems and make knowledge articles on what is found
Create documentation for all existing and new equipment
Troubleshoot fiber WAN networks and coordinate with ISPs and customers for repairs/maintenance
CAREFUSION
SR SUPPORT ENGINEER
(CONTRACT)
05/16 – 11/16
Install, Support, and Maintain Proprietary Servers and software
Troubleshoot SQL Databases
Plan, coordinate, and implement large projects
Troubleshoot and manage VMware and Windows server issues in production
Assist local techs with installing and replacing equipment
Resolve end user issues via ticketing system
Work in customer virtual environments and troubleshoot customer network issues
Perform root cause analysis on new problems and make knowledge articles on what is found
Assist end users with questions
Comply with company quality policy
EDGEWOOD ISD
NETWORK ENGINEER
08/14 – 05/16
Maintain and Manage Networks
Manage camera networks and servers
Plan, coordinate, and implement large projects
Manage VM and Windows Server environment
Replace and update aging equipment
Troubleshoot burglar alarm, fire alarm, and intercom systems
Maintain and deploy Cisco switches and access points
Maintain end-user equipment(Cisco phones, computers, ect)
Pull wire, terminate, and test
Assist Apple department with MDM administration
J&P CYCLES
HELPDESK ADMINISTRATOR
11/13 – 08/14
Manage Active Directory users and permissions
Plan, coordinate, and implement large projects
Replace and update aging equipment
Attend and setup event equipment and maintain PCI compliance on Point-of-Sale network
Repair and manage printers
Participate in an on-call rotation
Manage Windows server environment via VMWare ESXI and remote desktop
Maintain end-user equipment and keep people working (Avaya phones, HP computers, etc)
Coordinate and install large system upgrades
Pull wire, terminate, and test
Manage purchase orders
GODADDY.COM
HOSTING SUPPORT ENGINEER
06/10 – 11/13
Help customers manage their hosting products
Assist customers with their hosting platforms (Windows and Linux)
Help customers get the correct products and information they need for their business
Configure and migrate customer website as they request
Assist customers with virtual and private server configuration
Manage HTTP, SQL, Exchange, Email, and FTP servers for customers (Windows and Linux)
Maintained 98% customer satisfaction rating (minimum 80%)
CIRCLE COMPUTER RESOURCES
NETWORK IMPLEMENTATIONS ENGINEER
(CONTRACT)
01/10 – 06/10
Plan, configure, and deploy network infrastructure to remote sites
Schedule and instruct remote techs on how to install equipment (Onforce)
Manage network monitoring software
Test connections and re-provision if needed
Remake workflow procedures for best efficiency and service
OVATION NETWORKS
NETWORK IMPLEMENTATIONS ENGINEER
06/09 – 12/10
Train 8 people on overnight shift
Manage 8 people on overnight shift
Configure equipment and deploy to a remote sites
Work with remote technicians to install wireless equipment throughout hotels all over the country
Test connections and signal strength
Provide top tier support to hotel guests
Remake workflow procedures for best efficiency and service