Manager Customer Service

Manish Kumar Soni

Manager & Administrative Assistant

Phone: 805-***-****

Address: 61A, Krishna 2, 3rd Floor, Gayatri Nagar B, Near Durgapura Petrolpump, Durgapura, Rajasthan-302018

Email: ***************@*****.***

Date of Birth: 28.09.1988

Marital status: Married

Passionate and hard-working branch manager and administrative assistant with 8+ years of experience. Skilled in continuous improvement, agile, strategic planning, customer service, targeted annual plannings. Believe in learning at every step and aspect of work. Able to multi task. EDUCATION

Jaipur National University (JNU)

Masters of Business Administration (MBA)

St. Wilfred's College

Bachelor of Business Adminitration (BBA)

EXPERIENCE

Talwalkars Better Value Fitness (TVBF)

Branch Manager

June, 2011 - March, 2013

June, 2006 - March, 2009

January, 2015 - Present

Working on annual strategies for achievement of annual desired targets. Supervising the whole organization in aspects of- management, weekly-monthly-yearly planning, staff schedule, staff time management, floor management, staff recruitment and selection.

Sara Lifestyles & Leisures Pvt. Ltd. associated with Talwalkar's franchise

Assistant Manager

June, 2011 - December, 2014

I was appointed as Assistant manager in Rajapark Branch of the organization. There I looked after and operated all the administrative work, also supervised the fitness and floor part of the organization. There I was handling a staff of 16 associates

(such as :- floor manager, personal trainers, general trainers, dieticians) who were working under my supervision. Morani Motors

Assistant manager

June, 2010 - November, 2010

There I learned managerial qualities, being my first job as assistant manager. Also worked in back office too, improved my computer operating skills, administrative skills.

SKILLS

Area of Expertise :- Management & Administrative skills, strategic planning, Customer Service, computer operating, fitness training, team building, business strategy, sales management, public speaking, change management etc. LANGUAGES

English (Full professional proficiency),

Hindi (Full professional proficiency)

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