John A. George Education Software Trainer

*** *** *** ****** ****: 843-***-****

Florence, SC 29505 Email: ac78pp@r.postjobfree.com

Education Software Trainer with 14 years of experience, have assessed, designed, developed and delivered training solutions to all levels of staff for multiple business functions including inside sales, internal support groups and external clients. Organized monthly group webinars and onsite client training.

Experience

2004 – October 2018 Corporate Trainer, ACS Technologies

Delivered instructor-lead and web-based client trainings on multiple software platforms including implementation, new year transitions, and best practices for school software called HeadMaster

Coordinated multi-platform training sessions with school administrations to include scheduling conference rooms, travel arrangements (airfare, rental cars and hotels), and checking technical specs

Implemented yearly internal (10+), web-based (20+), and onsite client training sessions (20+)

Translated client needs and assessments into appropriate training medium

Developed and maintained instructor materials (outlines, report templates, and instructional materials) for both internal and client training events

Established a training video library accessible to internal staff and clients via a web interface

Created documentation and taught up to ten classes annually at the national conference

Annually, worked one on one with 10-20 at-risk clients to retain them as ACS clients saving an average of $1200-$4800 per client

Traveled up to 50% (Domestic and International) with trips ranging from one to seven days

Managed monthly travel expenses using company issued credit card

Well versed in adult learning styles and ADDIE

Proficient in Microsoft Office (Word, Excel, PowerPoint), GoToMeeting, LogMeIn Rescue, Camtasia (Windows and Mac), SnagIt and Audacity

2002 – 2004 Business Development Specialist, Schwan’s Home Service

Generated new customer base and established bi-weekly routes to be run by route managers

Ran route to maintain the route schedule and a high level of customer satisfaction in the route manager’s absence

2001 – 2002 Middle School Music Teacher, Public Schools of Robeson County

Taught basic music skills, terms and history

Managed behavior of 20 students in seven classes daily

Maintained a gradebook and daily attendance log

Communicated with administration and parents regarding student issues

1998 – 2001 High School Choir Director, Darlington County School District

Taught basic and advanced vocal techniques such as proper singing posture, warm-ups, and rhythm notation

Held auditions for the concert choir

Created choreography for the show choir

Tested via quizzes, games, and small group singing

Assisted with extra-curricular activities such as marching band, football games, and prom

Collaborated with the community theater for rehearsals and concerts twice a year

Maintained a gradebook and daily attendance log

Education

1994 – 1998 West Chester University, Music Education, Bachelor of Science