JEFFREY KRABACH

**** ***** ** ** **** B Lynnwood, WA 98087 425-***-**** ac78nn@r.postjobfree.com

Detailed-oriented leader with a variety of software testing experience as a contractor for major companies and a proven record of advancement in jobs due to learning new skills. I am looking for an opportunity to use my experience to grow as a software tester in order to help lead and train others.

Key Skills

Testing (Smoke, Stress, System, UAT)

Bug Reporting

TFS Experience

Requirement Gathering

Verbal and Written Communication

Attention to Details and Quality

Leadership

People Management

Policy Interpretation

Active Listening

Aptitude to Learn New Skills

Reliability

Teamwork

Customer Service

Microsoft Office Proficiency

Experience

Seed Church, Lynnwood WA

December 2016 to Present

Operations Pastor, December 2016 to present

Developed and maintained the weekly operations of a small church leading a team of volunteers.

Results:

Obtained requirements and designed solutions for the direction and vision of the church from the senior pastor.

Developed and organized the weekly worship service to be efficiently run.

Engaged in 20 public speaking opportunities.

Managed and developed the leadership of 24 volunteers.

Led staff meetings designed to develop and implement strategies to effectively operate a church

Developed new policies and procedures to help maintain a developing church.

Lionbridge at Microsoft, Bellevue WA

June 2012 to December 2016

Contract Shift Lead Software Tester, April 2016 to December 2016

Contract Lead Software Tester, October 2012 to April 2016

Contract Test Software Tester, June 2012 to October 2012

Worked on and managed a team who reviewed software for compliance with company policies

Results:

Performed annual and quarterly performance reviews of employees.

Reviewed numerous applications and assisted in their deployment to the consumer base.

Helped to improve the process of reviewing applications.

Worked with engineers to pilot new procedures for reviewing applications.

Advanced to a Lead position and then later to a Shift Lead position managing a team of 7-10 individuals improving the overall quality and productivity of individual reviewers and the entire shift.

Engaged in monthly one-on-one dialogues with team members.

Functioned as technical support for team members.

Tracked hours for 30+ team members and generated daily reports to managers.

Aerotek at Google, Kirkland WA

June 2010 to June 2012

Contract Quality Control Visual Data Specialist, October 2010 to June 2012

Contract Visual Data Specialist, June 2010 to October 2010

Provided quality control for a team which analyzed and edited visual data according to specific policies.

Results:

Quickly advanced to Quality Control and was responsible for reviewing the work of peers and maintaining quality of the final product.

Assisted team lead with special projects and acted as a substitute lead.

Made outbound cold calls to numerous businesses

Parker Services at Nintendo, Redmond WA

June 2009 to April 2010

Contract Game Tester, June 2009 to April 2010

Ad-hoc tested games and identified bugs by paying close attention to details. Researched and reported on any bugs found during test.

Results:

Helped test approximately 10 games, preparing them to launch to the general public.

Securitas Security Services at Microsoft, Redmond, WA

September 2008 to May 2009

Responder Security Officer, December 2008 to May 2009

Security Officer, September 2008 to December 2008

Patrolled Microsoft campus and worked alongside a team of officers to provide security support to the campus.

Results:

Honored as employee of the month for my loyal commitment to work during a snowstorm.

Advanced to Responder Officer and responded to emergency calls.

Led security at a site off-campus and helped to establish daily orders of operations.

Redeemer Missionary Church, Toledo OH

May 2007 to July 2008

Senior Pastor, May 2007 to July 2008

Provided vision and leadership to a small congregation by leading worship, providing counsel, planning events, and directing monthly board meetings.

Results:

Helped to grow the weekly attendance of worship services by 30%.

Helped to integrate the youth and the older generations.

Assisted congregation through counseling.

Education

Taylor University, Fort Wayne, IN

September 2000 to May 2004

Bachelor of Arts in Pastoral Ministry

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