Customer Service Sales
Resume:
Ron J. Moncrief, Jr.
720-***-**** ***********@*****.***
inside sales/retention/customer service
Innovative Sales Leader with proven record of driving top line revenue, reducing costs and streamlining processes offers background in e-business, startups and call centers as well as retention, quality assurance, marketing, management, advertising, radio and world-class customer service. Strong closer and dialer professionally trained in all aspects of sales process who has learned a variety of CRMs. Learns new programs quickly, manages time efficiently and truly enjoys people! Consistently exceeds company objectives while encouraging and promoting team integrity, enthusiasm and open, pro-active communication.
PROFESSIONAL EXPERIENCE
Sales
Top 5 commissioned reps, BioTrust Nutrition
#1 in sales and upsells, ID Watchdog
#1 in sales, Revive Energy Mints
Supervisory and Training
Sales Trainer, ID Watchdog
Increased revenue over 400%, opened new office with additional 20 seats, UHAP.
Company-wide adoption of my processes reinvented the way programs were sold, resulted in higher sales revenue, significantly lower cancels and increased retention, ID Watchdog, gotajob.com
Customer Service and Retention
Top 5 Reps for Retention, BioTrust Nutrition
Top 3 commissioned BCC Reps, HomeAdvisor
#1 customer saves, ID Watchdog
CAREER OVERVIEW
References available upon request
6/2018-present
Larson Financial
Opener
Westminster, CO
8/2017- 5/2018
Bradburn Group
Credit Specialist
Westminster, CO
4/2015- 4/2017
BioTrust Nutrition
Retention
Golden, CO
3/2013- 4/2015
Self-employed
Self
Golden, CO
5/2011- 3/2013
Business Customer Care Representative
HomeAdvisor
Golden, CO
1/2010-5/2011
Franchise Account Representative
Revive Energy Mints
Englewood, CO
12/2008-9/2009
Admissions Representative
Westwood College Online
Westminster, CO
8/2007-10/2008
Sales Trainer
ID Watchdog
Denver, CO
7/2006 -7/2007
General Manager
United Handicap Assembled Products
Lakewood, CO
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