Ron J. Moncrief, Jr.

720-***-**** ac78nj@r.postjobfree.com

inside sales/retention/customer service

Innovative Sales Leader with proven record of driving top line revenue, reducing costs and streamlining processes offers background in e-business, startups and call centers as well as retention, quality assurance, marketing, management, advertising, radio and world-class customer service. Strong closer and dialer professionally trained in all aspects of sales process who has learned a variety of CRMs. Learns new programs quickly, manages time efficiently and truly enjoys people! Consistently exceeds company objectives while encouraging and promoting team integrity, enthusiasm and open, pro-active communication.

PROFESSIONAL EXPERIENCE

Sales

Top 5 commissioned reps, BioTrust Nutrition

#1 in sales and upsells, ID Watchdog

#1 in sales, Revive Energy Mints

Supervisory and Training

Sales Trainer, ID Watchdog

Increased revenue over 400%, opened new office with additional 20 seats, UHAP.

Company-wide adoption of my processes reinvented the way programs were sold, resulted in higher sales revenue, significantly lower cancels and increased retention, ID Watchdog, gotajob.com

Customer Service and Retention

Top 5 Reps for Retention, BioTrust Nutrition

Top 3 commissioned BCC Reps, HomeAdvisor

#1 customer saves, ID Watchdog

CAREER OVERVIEW

References available upon request

6/2018-present

Larson Financial

Opener

Westminster, CO

8/2017- 5/2018

Bradburn Group

Credit Specialist

Westminster, CO

4/2015- 4/2017

BioTrust Nutrition

Retention

Golden, CO

3/2013- 4/2015

Self-employed

Self

Golden, CO

5/2011- 3/2013

Business Customer Care Representative

HomeAdvisor

Golden, CO

1/2010-5/2011

Franchise Account Representative

Revive Energy Mints

Englewood, CO

12/2008-9/2009

Admissions Representative

Westwood College Online

Westminster, CO

8/2007-10/2008

Sales Trainer

ID Watchdog

Denver, CO

7/2006 -7/2007

General Manager

United Handicap Assembled Products

Lakewood, CO

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