Customer Service Manager

DAVID KNEUBUHLER

* *********** ******, *** ******, TX 78666 512-***-****

Email ***************@*****.***

Seeking a low level custodial/maintenance position that utilizes my experience and my organizational and customer service skills.

EXPERIENCE

MARCH 2018 – OCTOBER 2018

DAY SHIFT SUPERVISOR, Patterson Clean living services

Ran the day shift for commercial and residential accounts, maintaining good customer relations while also supervising day shift employees.

DECEMBER 2006 – FEBRUARY 2018

ASSISTANT MANAGER, family dollar

Maintained inventory, stocked shelves, ran shifts. Maintained security over inventory, ensured proper inventory levels and assisted customers as needed.

EDUCATION

MAY 1989

HIGH SCHOOL DIPLOMA, east noble high school, kendallville, indiana

SKILLS

Self-starter; independent worker

client satisfaction oriented

Results oriented

Experience with employee training and development

Experience working in difficult customer service situations

Maintaining cleaning equipment

Maintained inventory and supply levels

SUMMARY

Accomplished custodial service provider experienced in identifying best methods for meeting customer needs. Skilled at increasing customer satisfaction, building loyal client bases and minimizing escalations (e.g., between employees and customers). Dedicated to resolving customer inquiries promptly and professionally while ensuring organizational goals are achieved.

EMPLOYER CONTACT INFORMATION:

MONICA PATTERSON (PATTERSON CLEAN LIVING SERVICES), PHONE: 260-***-****

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