Customer Service Administrative Assistant

DEEPIKA SIDHU

***** *** ******, ******, ** V*W *R3 T: 236-***-**** * E: ****************@*****.***

OBJECTIVE: Seeking a position as a customer service representative in a team with high degree of customer focus and a strong customer service orientation

WORK EXPERIENCE

ADMINISTRATIVE ASSISTANT

M.C.A. Computer Academy July 2017 – March 2018 Ludhiana, India

Cashier and warehouse worker

Winners May 2018 - August 2018 Langely, Canada

Receptionist and Clerk

GAC Consultants June 2018- August 2018 Surrey, Canada

Cashier and server

Live Grill Restaurant June 2018- August 2018 Surrey, Canada

Cashier and server

Hi Five Restraunant 6 months

Warehouse and sanitation worker

Pita Bread Factory

Worked on daily administrative tasks such as customers’ day to day needs, resolving their service and course related inquiries

EDUCATION AND TRAINING

Associate in Arts (Business) 2018 Alexander College, Burnaby, BC

Advance Diploma in Computer Application June 2017 M.C.A Computer Academy, India

Charterd accountancy (Inter and Ipcc both levels)

Bachelors in Commerce May 2016 Punjab University, India

Diploma in Computer Application March 2014 District Rural Development Agency - India

Senior secondary (12th) Examination March 2015 Punjab School Education Board

Relevant Skills

• Demonstrated ability to work collaboratively with co-workers and seniors

• Profound ability to interact effectively with clients with diverse needs

• In depth knowledge of maintaining order and decorum in customer service environment.

• Greet customers in a friendly and courteous manner

• Over 2 years of experience in Customer Service

Additional Skills Customer Service Skills:

• Excellent interpersonal skills

• Capability of maintaining a positive demeanor at all times

• Demonstrated excellence in oral and written communication

• Multi lingual ability (English, Hindi and Punjabi)

Contact this candidate