Sales Customer Service

CARVELLA RAY

Professional Summary

Accomplished and energetic supervisor with a solid history of achievement in retail. Was the youngest supervisor at my last job. Motivated leader with strong organizational and prioritization abilities. Fast, dedicated, and hardworking in any job I have. Committed, timely, and reliable! Areas of expertise include retail, food preparation and cooking, and unloading and merchandising truck product. Ready for a challenge. Excited for the next step in life.

SkillsActive

Listening

Experienc

e

Beauty department supervisor Kohl's

Sheboygan - Sheboygan, WI

Enforce safety and sanitation regulations.

429 blackstock ave, Sheboygan, WI 53081

Ph: 920-***-**** *********@*****.***

Administration and Management

Sales and Marketing

Design

Food Production

Persuasion

Public Safety and Security

Personnel and Human Resources

Critical Thinking

Speaking

Time Management

Judgment and Decision Making

Fine Arts

Building and Construction

Management of Material Resources

Instructing

Complex Problem Solving

Social Perceptiveness

Coordination

Writing

Sep 2014-Dec 2018

Confer with other supervisors to coordinate operations and activities within or between departments.

Plan and establish work schedules, assignments, and production sequences to meet production goals.

Inspect materials, products, or equipment to detect defects or malfunctions. Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Interpret specifications, blueprints, job orders, and company policies and procedures for workers.

Confer with management or subordinates to resolve worker problems, complaints, or grievances.

Cancel orders based on customer requests or inventory or delivery problems. Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors. Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

Housekeeper GrandStay® Residential Suites Hotel - Sheboygan - Sheboygan, WI

May 2013-May 2014

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Instruct staff on how to handle difficult and complicated sales. Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Establish and implement policies, goals, objectives, and procedures for their department. Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Represent company at trade association meetings to promote products. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created. Service, clean, or supply restrooms.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Wash dishes and clean kitchens, cooking utensils, and silverware. Polish silver accessories and metalwork, such as fixtures and fittings. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Gather and empty trash.

Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Dust and polish furniture and equipment.

Keep storage areas and carts well-stocked, clean, and tidy. Request repair services and wait for repair workers to arrive. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Education

High School Diploma North highschool

- Sheboygan, WI

GPA 3.9

Sort, count, and mark clean linens and store them in linen closets. Jun 2012

Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

Move and arrange furniture and turn mattresses.

Notify managers concerning the need for major repairs or additions to building operating systems.

Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms. Requisition supplies or equipment needed for cleaning and maintenance duties. Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.

Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings. Assign duties to other staff and give instructions regarding work methods and routines. Make adjustments or minor repairs to heating, cooling, ventilating, plumbing, or electrical systems.

Replace light bulbs.

Move heavy furniture, equipment, or supplies, either manually or by using hand trucks. Graduated in top 10% of class.

Contact this candidate