Administrative Assistant Manager
Resume:
PAULA MICHELLE SEXTON
**** ********** ***** ****** 405-***-****
Norman, Oklahoma 73071
E-mail: ***********@*****.***
WORK EXPERIENCE
Oklahoma Department of Veterans Affairs
January 1991 – July 2018
Safety Programs Administrator:
October 2015 – July 2018 Tina Williams, Compliance Director
Sarah Lane, Legal Counsel
Provided Safety and Training materials to eight satellite facilities.
Decreased workers compensation cost by 69%.
Monthly audit on incidents of injuries at each facility.
Follow- Up with Claim Adjusters done weekly on open claims
Annual evaluation of Safety Programs with faculty managers.
Worked one on one with facility staff on risk reduction.
Administrative Programs Officer III:
April 2004 – October 2015 Bob Weeks, Administrator
Mike Walters, Administrator
Christy Howell, Administrator
Kim Praytor. Administrator
Jay Horne, Administrator
Compile and submit Agency Affirmative Action Plan annually
Division Risk Manager – Incident Investigations, Problem Solving on issues of risk identified. Root Cause Analysis.
Maintain Division Policies and Procedures
Agency Inspection Review Team Member – Annual Inspection of seven facilities to ensure that all State and Federal Regulations are met. (Administrative Issues)
Division Quality Improvement Coordinator-
Agency Certified Civil Rights Investigator
Serves as the Agency AA/EEOC Officer. - Investigates complaints of Civil Rights Violations for the seven facilities. Prepares reports of statistical nature.
Division Fleet Manager-Monitors Expenditures on Division Fleet. (15 vehicles), Prepares Vehicle Damage Reports etc.
Supervise Security Department
Supervise Medical Record Department
Supervise Staff Development Department
Supervise Admissions Department
Certified Agency Grievance Manager- Process Grievance Reports, Maximize Efforts of Grievance Resolution, and Prepares a Report for Central Office.
Investigates allegations of Patient Abuse/Neglect/Maltreatment.
Patient Service Coordinator II:
December 2002 – April 2004 Lonnie Norton Administrator
Admissions Coordinator- coordinates the admission, processes admission paperwork.
VA Benefit Coordinator- files for appropriate Benefit for Federal VA. Communicates with the Federal VA until claim is processed and paid.
Filed claims for pension and compensation
Maintained the statistical data for department
Worked with district courts, the public, and other regulatory agencies – To establish Guardianship, Payee Status, and Durable Power of Attorney.
Prepared monthly VA Federal State Home Report
File for per diem reimbursement
Prepared daily census report
Maintained resident accounting for Federal VA – Annual Accounting of Resident Money, Final Accounting at time of Death.
Supervised other department personnel
Administrative Assistant II:
October 1999 – December 2002 Phillip Driskill. Administrator
Assisted family members with deceased resident belongings
Coordinated Division’s records disposition
Maintained Division’s training records for all employees
Researched and prepared complex technical reports, as required by State and Federal Government
Compiled information for War Veterans Commission Report for submission to governing body
Quality Improvement Committee member
Compiled communication for the National State Veterans Home Administrators
Compiled Pharmacology Report for Reimbursement from Federal VA
Managed Training Department
Supervised small staff of Administrative Technicians
Training Coordinator / Administrative Assistant I:
October 1997 – October 1999 Phillip Driskill Administrator
Assisted family members with deceased resident belongings
Conducted all training for new hires
Ensured State and Federal requirements for training were met for all employees
Maintained Division’s training records for all employees
Researched and prepared complex technical reports, as required by State and Federal Government
Supervised small staff of Licensed Practical Nurses
Senior LPN / Rehabilitation Therapy Supervisor:
January 1991 – October 1997 Phillip Driskill. Administrator
Prepared monthly statistical reports for Administration
Developed Plan of Action for special accommodations based on the needs of residents in rehabilitation programs.
Monitored and reported necessary changes in rehabilitation programs to medical providers.
Supervised small staff of Rehabilitation Aides
EDUCATION
Southern Nazarene University, Bethany Oklahoma
Organizational Leadership – Bachelor’s Degree
CERTIFICATIONS
Certified Intravenous Course, October 1987, 40 hours
Certificate of Registration, Licensed Practical Nurse, L0024253, October 1985
Industrial Education Certificate, Pharmacology, February 1985, 120 hours
Industrial Education Certificate, Nurse Aide-Orderly, November 1982, 54 hours
Department of Veterans Affairs Service Officer-2010
OFFICE EQUIPMENT AND TECHNOLOGY
Quattro Pro PeopleSoft C.P.R.S.
Word Perfect Lotus 1-2-3 Kronos
Microsoft Excel & Word AssetWin VISTA
Billing and Banking
ACTIVITIES
Certified Public Managers Association- 1997 - 2009
Oklahoma Public Employees Association – Board Member (2002-2006)
United Way Cabinet Member – State Charitable Campaign Representative (2002-2004)
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