CHRISTINE
SINGLETON
*** ******** *****, ******, ** 30656
************@*****.***
Patient-focused medical receptionist with 16 years' experience. Expert in all elements of patient care and successful in working as part of a team or independently to treat a wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.
Customer-service oriented
Personable and outgoing
Multi-line telephone systems
Accounts payable / accounts receivable
Data entry
medical terminology
Organization skills
Conflict resolution
EMR / EHR
Insurance verification
Appointment scheduling
Medical records management
RRRReeeecccceeeeppppttttiiiioooonnnniiiisssstttt • Lawrenceville Pediatrics PC Lawrenceville, GA • Oct 2004 to Nov 2017
Checked patients in/out of EMR system while validating patient data including insurance, demographic and health history to ensure all information was current.
Scheduled, rescheduled and handled cancelled appointments for patients. Answered high call volume, multi line phone system. Obtained payments from patients and scanned identification and insurance cards.
Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants. Ordered all office supplies including ink cartridges, toner, and paper. Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs. RRRReeeecccceeeeppppttttiiiioooonnnniiiisssstttt • Snellville Pediatrics PC Snellville, GA • Mar 2002 to Oct 2004
Fast paced work environment included check in/check out of patients in EMR.
Answering and handling phone calls and messages.
Verifying insurance, data entry of patient files, managing medical records: documenting and transferring in/out.
Corresponded with clients through email, telephone or postal mail. Mail MailBiller Room/Biller • Healthlogic Systems
Norcross, Ga • Jan 1999 to Jan 2002
Medical billing with accurate data entry that included creating of documents and spread sheets.
Filing and organizing assortment of hospital bills. Verifying patient address for returned undeliverable bills. Excellent analytical, written communication and organizational skills. One OneCollege Year Of College • LaGrange College
LaGrange, Ga
BLS BLSCertified Certified 2018 American Acad. of CPR PROFESSIONAL
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