CHRISTINE

SINGLETON

678-***-****

*** ******** *****, ******, ** 30656

ac78jy@r.postjobfree.com

Patient-focused medical receptionist with 16 years' experience. Expert in all elements of patient care and successful in working as part of a team or independently to treat a wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.

Customer-service oriented

Personable and outgoing

Multi-line telephone systems

Accounts payable / accounts receivable

Data entry

medical terminology

Organization skills

Conflict resolution

EMR / EHR

Insurance verification

Appointment scheduling

Medical records management

RRRReeeecccceeeeppppttttiiiioooonnnniiiisssstttt • Lawrenceville Pediatrics PC Lawrenceville, GA • Oct 2004 to Nov 2017

Checked patients in/out of EMR system while validating patient data including insurance, demographic and health history to ensure all information was current.

Scheduled, rescheduled and handled cancelled appointments for patients. Answered high call volume, multi line phone system. Obtained payments from patients and scanned identification and insurance cards.

Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants. Ordered all office supplies including ink cartridges, toner, and paper. Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs. RRRReeeecccceeeeppppttttiiiioooonnnniiiisssstttt • Snellville Pediatrics PC Snellville, GA • Mar 2002 to Oct 2004

Fast paced work environment included check in/check out of patients in EMR.

Answering and handling phone calls and messages.

Verifying insurance, data entry of patient files, managing medical records: documenting and transferring in/out.

Corresponded with clients through email, telephone or postal mail. Mail MailBiller Room/Biller • Healthlogic Systems

Norcross, Ga • Jan 1999 to Jan 2002

Medical billing with accurate data entry that included creating of documents and spread sheets.

Filing and organizing assortment of hospital bills. Verifying patient address for returned undeliverable bills. Excellent analytical, written communication and organizational skills. One OneCollege Year Of College • LaGrange College

LaGrange, Ga

BLS BLSCertified Certified 2018 American Acad. of CPR PROFESSIONAL

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