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Engineer Manager

New York City, New York, United States
January 18, 2019

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Nashville, TN


Cohen Carryl has worked in Technology in difference environment for over 10 years. Mr. Carryl will offer his skills as acustomer support technician, QA, DevOps Engineer, etc.

Hobbies: Docker, Kubernetes, Linux, RHEL, Apache, MySQL, Ruby, AWS and he is currently in the preparation

process with the anticipation to take the AWS (Amazon Web Services Solution Architecture Associate ) certification exam.


Evaluated product and process disadvantages and suggested solutions including changes to processes. Troubleshoot issues reported by end-users, diagnosing with the most effective methods for resolving the

problem. While at Hotel Connections he led a team of "recovery experts" in which our purpose was to recapture missing

payment. He was able to recover between $8,000 - $10,000 of missing payment.

2000 : Received H.S Diploma

Personal Goals:

AWS Certified Solutions Architect - Associate : January 2019.AWS Certified SysOps Administrator - Associate Spring 2019.AWS Certified DevOps Engineer - Professional: Spring 2019.

EXPERIENCESenior Quality Assurance Analyst / Nashville Electric Service - Nashville, TN 05/2018 - 07/2018

Perform backend and front-end GUI functional testing, smoking testing, regression testing on ERP and Oracle application.Test design (scenarios, scripts, and shared steps)Identify test cases for smoke and regression suites (and possibly automation)Environment: Windows 10, Waterfall, TFS, Utility, Automation, SQL, TOADS, Visual Studio 2015 / 2017, SharePoint,Microsoft Office, proprietary application, etc.

DevOps Engineer / Conexess Group - Nashville, TN 10/2017 - 01/2018

Coordinate with the DevOps manager on tasks for other products as deemed necessary.Environment: Windows 10, Windows Server 2016 Datacenter, Agile, Jira, Confluence, Jira Service Desk, CloudFormation, HealthCare, Automation, SQL, Aginity, AWS, EC2, S3, IAM, Lambda,CloudFront, CloudFormation, Visual Studio 2017 / 2017, SharePoint, Microsoft Office, proprietary application, Github,RDS, etc.

QA Analyst / SiteHawk - Smyrna, TN 04/2016 - 10/2017

Perform manual testing, which included system, regression, functional, front-end and back-end testing.I was the only QA Analyst on a project that redeemed FCA Trust and stopped them from leaving SiteHawk LLC.Due to the terrific job, my team did for FCA. SiteHawk LLC was able to convince GM from going from a year to year to a

multiyear contract. This added over $1 million in revenue for SiteHawk.

Quality Assurance Engineer / Nexient - Ann Arbor, MI 06/2015 - 10/2016

Perform manual testing, which included system, regression, functional, front-end andback-end testing.

Quality Assurance Engineer / Nexient - Ann Arbor, MI 09/2014 - 04/2015

Perform manual testing, which included system, regression, functional, front-end and back-end testing.Created new users account for new developers and QA resources.Test strategy, and test plans for Best Buy telephony APIs Develop.

Lead Consultant / Genpact - Richardson, TX 10/2013 - 03/2014

• Worked with Business Analyst, QA Manager and Development Teams to ensure that applications met• requirements, Business Rules, high quality and SDLC standards.• Hands on experience working on AS400 for testing.• Lead Quality Assurance reviews with other teams for all testing deliverable.• Managed test plans and test cases for iSeries/AS400 testing• Hans on expertise working with AS400, designed a framework for automation of AS400 application using HP unifiedfunctional testing.• Executed Systems, End-to-End, Integration and User Acceptance Testing for all releases.Environment: Quality Center, MS Office, Snag-it, Windows XP, Windows 7, AS400, Ultra Compare andEdit, Clarity, SharePoint., FTP, Ansi, 834, Agile, Manual testing, etc.

Help Desk Analyst / Ardent Health Services - Nashville, TN 07/2012 - 10/2013

• Perform troubleshooting of end-user technical issues Create, modify and delete user application accounts in accordancewith security policies Assist in the creation of standard operating procedures for help desk operations.• Work on the Unix team, where I utilize the UNIX operation system to support company functions. Which included editingshell scripts, running scripts and troubleshooting scripts by researching logs.

Help Desk Technician / Change Healthcare - Nashville, TN 11/2011 - 05/2012

• Led in providing 1st and 2nd Tier technical support for end customers who needed to transmit electronic files into ourbusiness system Assisted with setup of communications and supported general business inquiries.

Web Application Support / Hotel Connections - New York, NY 05/2010 - 09/2011

• Created change requests for developers by defining the required features and functionality.• Wrote test plans, test cases of the application, business process and performed Usability and Integration testing.• CBM Billing and reconciliation.


Devry Institute of Technology - Long Island City, NY, United StatesElectronic and Computer Technology

East New York Family Academy - Brooklyn, NY, U.S.A 2000

High School Diploma: General Education


• Internet of Things – Cisco - March 2016• Jira Admin 1: Getting up and running• Atlassian - October 2016

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