Manager Customer Service

Daoud Hissein Tchari

Résident to Ndjamena Chad

Telephone: (235-****-****

**********@*****.**

Summary

Seeking position within International framework with a focus on Human Services and Corporation Oil/Gas, Multi-lingual in French, Arabic, English, and several African Languages Experience includes Human Services, Crime Victim Care, Sales, Marketing/Customer Services, Communication, Computer &Technology, Environment control and Corporation QA/QC. Skills

Human Services, Crime Victim Care, Safety, Security Training and Corporation Oil and Gas

Speak, read and write the French language fluently and Dialect Arabic

Speak, read and write in English fluently

Familiar with Microsoft word, Microsoft Excel, D7i and Power Point (proprietary)

Expert in Communication, Peace, Conflict/Resolution and Mediation

Expert in Crime Victim Care, Safety and Security

Provision of Immigration Services, including cultural instruction and translation/interpretation assistance

Provide assistance for disaster family service in need

Explain in full details (American Law and Regulations) to the non-speaking English immigrants and refugees

Help Immigrants and Refugees to get to know the American Society and roles Expert in Expert in Sales, Marketing and Customer Services

Training/Teaching/Instructor

French history and geography teacher to students between the ages of 17 and 18

Devise a curriculum for the course and assisted students in various ways with understanding how to speak, read and write the French language

Curriculum development and implementation

Assisting students with French language studies; speaking, reading, writing

Father Mentoring Program/Networking/Safety Family/Scan

Father Engagement

Work Experience

2018-2016 Money Controller of National Association of Communities of Chad (ANCT) Chad 2016-2015 Coordinator of Security Scorpion in Oil/Gas Area CNPCIC Company (Ronier Chad) 2015 Technical Manager and Human Resources Manager of Security Scorpion Ndjamena Chad 2015-2014 Mentor/Family Mentoring, Crime Victim Care of Allen County, Fort Wayne, In USA 2015-2014 NSF (Networking Family Services) Crime Victims Care of Allen County, (USA) 2015-2009 Case Manager (Working with Immigrants and Refugees) Crime Victim Care, USA 2013-2013 Intern, Crime Victims Care of Allen County Ft. Wayne, IN (USA) 2012-2008 Owner, N’djamena Clothing Store, Sales, Marketing and Customer Service (USA) 2011-1998 Various Positions in Manufacturing Sector, in (USA and Canada) 2008-2003 Kautex Textron Company, Avilla, Indiana (USA)

Tool Crib Attendant, Expert in (Evaluation and Control) of many materials

Supervise the ordering of machine parts from several companies

Ensure that the machine maintenance team has all of the parts and tools needed to keep the machines in excellent condition, control the Oil and Gas area and the environment

Receiving, inventory and control for maintenance department

Forklift Driver (License) with 5 years’ experience and ZERO accident 2003-2001 Team Leader of QA/QC /Badd Company Corporation, Kendallville, IN (USA) 1998-1997 Instructor, Collège Number One, Ndjamena, Chad, Africa 1997-1993 General Manager and Technical Manager of Al-Cherifeine Agency (Ndj-Chad) Education

2015 Master Equivalence, Ndjamena University/Chad

2014 Bachelor of Art and Science, Sociology, Indiana University, Ft. Wayne (USA) 2000 Security Police Technique Diploma at the Institute (FPI) in Montreal, Canada 2000 Animal Care Diploma at the (Institut de Formation Prof.) in Montreal, Canada 1996 Baccalaureate in French, University of Ndjamena, Chad, Africa Certifications

2017 Training of Manager and Leadership UCLG-Africa (Rabat, Morocco) 2015 Adult CPR/Infant CPR/Child CPR and First Aid Fort Wayne, Indiana (USA) 2014 Family Mentoring Certificate, Crime Victim Care of Allen County, IN (USA) 2013 National Society of Leadership and Success Certificate Indiana University (USA) 2011 Collaboration Institutional Training Initiative Certificate, Indiana University USA 2010 Peace and Conflict Studies Certificate, Indiana University, Ft. Wayne (USA) 2010 Conflict Resolution and Mediation, Certificate, Indiana University (USA) 2007 Computer (Microsoft Word: Intermediate) Certificate, Indiana University (USA) 2004 Strategies for Success (Customer Service & Marketing) Indiana Business College 2002 Family Services Providing Emergency Assistance Certificate, Ft. Wayne (USA) Volunteer Activities and Community Service

2015-2012 President, Chadian American Citizens Association, Ft. Wayne, IN (USA) 2015-2010 Team Leaders, Organizing For America, Ft. Wayne, Indiana (USA) 2015-2002 Vice President and Ambassador of French Table, Ft. Wayne, Indiana (USA) French Teacher for American Students, Ft. Wayne, Indiana (USA) 2014-2013 Secretary, National Society of Leadership/Success, Indiana University (USA) 2007-2002 Volunteer & Translator, Disaster Family Service, American Red Cross (USA)

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