LISA JOHNSON*** Fawn Lane, Clayton, NC ***** 919-***-**** ***********@***********.***
PROFESSIONAL HIGHLIGHTS& STRENGTHS
Proven administrative professional with advanced accounting and data entry skills seeks rewarding opportunities in the healthcare industry. Administratively adept and organized with handling files and maintaining documents.
Comprehensive Knowledge of Medical Billing& Coding Procedures
Identifies Problems & Implements Solutions
Able to Work with Minimal Direction and Supervision
Able to Efficiently Prioritize Multiple Tasks
Extremely Effective In Challenging Situations
Effectively Manages Data & Information
EDUCATION & PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy –Tampa, FL
Medical Administrative Assistant Diploma,2/2013
Certification in Achievement in Home Companion Aide, Certificate of Recognition in Workforce Development Systems, and Certification of Typing and Keyboarding.
CORE MEDICAL QUALIFICATIONS
Medical Administrative Assisting
Medical Terminology
Patient Processing & Accessing
Health Care Coding
Workers’ Compensation
Medical Law & Ethics
Insurance Verification
MS Office (Excel, Word, PowerPoint)
Electronic Health Records (EHR)
Electronic Medical Records (EMR)
Pathophysiology for Medical Office
Anatomy & Physiology
Human Pharmacology
Electronic Payment Processing
Office Accounting
Office Management
Medisoft Software
Medical Billing
Records Management
HIPAA Compliant
Medical Transcription
MEDICAL PROFESSIONAL EXPERIENCE
Raleigh Community Hospital – Raleigh, NC 8/1999 – 2/2000 Front Office Clerk (Temporary Position)
Seamlessly handled a plethora of administrative duties, including: Preparing patient charts, filing insurance claims, completing payments, answering phones and completing bank deposits.
Represented the organization well by maintaining a competent and professional persona as the first point of contact with the public via phone and in person.
PROFESSIONAL EXPERIENCE
TJ Maxx – Garner, NC 11/2009 – 11/2012
Head Cashier
Transacted numerous customer cash and debit purchases quickly and accurately, while providing outstanding service as the first point of contact with the public.
Negotiated customer returns and exchanges and answered phone calls, while protecting company integrity and promoting customer loyalty.
State Treasury Department – Raleigh, NC 7/2006 – 10/2009 Unit Leader/ Proof Encoder
Micro filmed state checks, balanced debits and credits and prepared, controlled, balanced and checked various accounts using standard bookkeeping methods.
Verified the accuracy of computerized and manual accounting and record-keeping systems. Department of Motor Vehicles – Raleigh, NC 8/1999 – 6/2006 Notary
Notarized titles, trucks, cars and boats, and entered information into the computer.
Handled information regarding motor vehicle registration and processed legal documents and state-required documents. First Citizens Operation Center – Raleigh, NC 6/1984 –7/1999 Proof Encoder
Balanced debit and credit batches using NCR 775 computer.
Accurately encoded transactions using 10-key data entry skills.