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Warehouse, Customet service, forklift, data entry, lead experience

Berea, Kentucky, United States
between 30,000 and 40,000
January 17, 2019

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My objective is to work in a space where I can thrive and grow and compete with myself to

do the best job I possibly can. I am an independent self starter that also works well in a team, and I consider my self imaginative and able to pick skills up quickly and do them well with a strong sense of obligation and attention to detail. Experience

CUSTOMER SERVICE REPRESENTATIVE, XEROX, RICHMOND KY - MARCH 2014 - MARCH 2016 I worked as a front line Customer Care for Apple IOS (iPhone, iPad,iPod) tech support and after 11 months or so I was promoted to a senior advisor for Apple Tech Support and I held that position until I left Xerox. I constantly used customer service skills and talked to people over the phone. I also gained experience with data entry and multi-line phone systems improving my typing skills to approximately 36 wmp. LEAD/GRAPHIC DESIGN SPECIALIST, FRAMEBRIDGE, RICHMOND KY - APRIL 2016 - CURRENT Framebridge in Richmond, KY has been my home for the past 2 and a half years. From day one I had no one to teach me my position. Everything I know now I taught myself. The following were my responsibilities as a graphic printing specialist; work extensively with macintosh computers to down, nest, print photos to large 44 wide Epson printers. I also was responsible for using Profiling software to make color profiles to ensure the best color would be produced through printing on photoshop. Over time I had to learn new skills including editing photos in Photoshop, collaging photos together, and making my own decisions on what looks best based off experience and decisive judgement. Maintaining the printers we used and loading them with ink and paper with another responsibilities I had. After becoming a lead 6 months into my employment I was responsible for keeping up with daily production, problem solving on the fly and making sure quality met our standards.


2004-2008 High school diploma, John Hardin High School, Elizabethtown KY, 42701 2010 General Education courses, Elizabethtown Community & Technical College 2015 drawing courses and some general education courses at Eastern Kentucky University Zedekiah Rane Martin

859-***-**** 1031 Brooklyn Blvd. #9 Berea KY, 40403 SKILLS

Excellent customer service skills, Data Entry, can type around 42 wpm, Proficient in operating large scale printer, designing in Photoshop, proficient in using Macintosh and Windows computers and software.


Brandon Henderson, supervisor at XEROX 502-***-**** Jordan Whitaker, Ex-Supervisor at Framebridge 606-***-**** Austin Stocker, fellow Lead at Framebridge 859-***-**** Zach Langley, IT tech support at Framebridge 859-****-***

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