Customer Service Quality
Resume:
Jan-2018
June 2004
Damber B Powdyel
**** ******* ***** ** *** #2 Kentwood Michigan 49512 616-***-**** • *************@*****.***
Objective
I'm seeking to fill quality assurance position
Key Qualifications
! Experience casino dealer. Great leadership skills. great customer service
! Great computer knowledge.
! Experience quality technician.
Work Experience
Table Games Dealer
Gun lake casino
! As a casino dealer my job was to operate table games.i was responsible to deal cards,play house hands,determine winning hands,exchange money for chips,detect cheaters,and solve disputes. Protect game and property. Entertain guest while dealing any games. Make fun so that it becomes a regular place to visit for guest. Understand and listen guest experience and help them when needed.
Quality Control
Hearthside food solution
! Do quality checks. Inspect ingredients before use,batch numbers,production date and expiration. Sign off Operator paperwork. Perform metal detector test,document paperwork. Inspect entire line and team members about gmps and quality work. Keep samples of the products made on the particular day. Fix check weight,test different machine to make sure they are working under quality aspects. Make sure production are producing quality products,verify date of production and expiration dates on finish good products. Verify proper use of labels and packaging material. Sign off paperwork. Perform aqua test. Get paperwork ready for next shift,communicate with next shift Qa and give brief about what’s going on the line. Talk with supervisors and maintenance if any metal or non metal are found in products. Find the specific place it came out and document it. Keep products on hold when necessary. Overall help production to meet target under quality aspects and safety. Teacher
High school
! Make lesson plans. Demonstrate classroom activities on the board. Solve problems,go through the book and make students understand the lesson. Give assignments,evaluate,conduct periodic exams,evaluate students answers sheet and rank students. Demonstrate practical experiments especially in science subjects. Lead students towards the path of success. Help everyone in need. Plan classroom activity and coordinate entire class to complete every single assignment. Impart motivation to achieve goal of life.
Quality Technician
Hearthside food solution
! As a quality technician,my job is to make sure that whatever we produce during my shift we always meet quality aspects. Visually inspect products,make quality checks like metal detector,CCP,under GMPS. Always wear PPE and observe every single person wearing them,and encourage to use them for safety. Inspect ingredients before use,day and date of production and verify operator paperwork. Make tare weight box and calibrate check weighing machine. Check bar code,scanner working/not working,date of production,expiration date,proper packaging process,use of correct labels. Document paperwork and get ready paperwork for next shift. Help production to meet goal of the day following quality aspects. Report to quality lead or quality supervisors. Document paperwork and in computer whenever needed. Train people about quality,safety and GMPS during production. Education
High School Diploma
Siddhartha Boarding higher secondary school
! Completed high school diploma in 2004 in physics with major maths. References
Available upon request.
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