Customer Service Manager

ANTONIO K. HUTTON

**********@*****.***

PH: 630-***-****

Experience:

Wal-Mart- 3/18- current Cashier/Customer service desk host. Process returns as well as handle vast amounts of cash to pay out on checks, money transfers etc.

● RR Donnelley- 10/17-3/18 I/O office clerk. Outbound- Receive load information from

planners. Process load documents and send them to the dock for working. Once completely

loaded, finalize driver instruction paperwork for outgoing loads. Inbound- Process incoming

loads to the system and print dock paperwork for unloading trailers. Once complete, check

postage and file the paperwork in its designated filing cabinet.

● Farrington- 9/17-10/17 quality control. Team lead role, confirm that all orders

pulled are correct and in the proper location. Audit pallets before wrapping. If incorrect,

breakdown entire skid and rebuild it correctly.

● Old Navy

● 8/2015-current Downers Grove (sales agent)

● Several duties from cashiering to customer relations, order picking and processing and customer

satisfaction training.

● Ultra Foods

● 2/2014-8/2015 Downers Grove (cashier)

● Usual cashier duties

● Dominick’s

● 7/2012-12/2013-Downers Grove-(Cashier/shipment receiving specialist/night shift manager)

● I had several duties from cashiering, customer service and relations. 5 months I was promoted

to shipment receiving specialist and 4 months after that I was re-promoted to night shift

manager. I worked for this company until they went out of business in 2013

● DHS (Department of Human Services personal caregiver)

● 2/2009-5/2013 Oak Brook-servicing Woodridge client

● I was responsible for the care and health of a 43 year old woman who suffered from several

mass strokes seizures. My duties involved performing all normal daily living tasks from cooking

and cleaning to bath and laundry assistance.

Education:

● College Of DuPage - Early childhood education/Special education/Child Psychology- AA & ABA in

applied science & early childhood education

● Graduate fall ‘17

SKILL SET:

● Microsoft Office

● Computer proficient

● Type 63 words per min

● Order & Shipment processing

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