Human Resources Manager

Summary of Qualifications

A superior multi-skilled professional with more than 20 years of expertise in developing plans, policies or processes in various areas such as: Operations, Administrative Services and the management of Logistics / Personnel resources utilizing cutting-edge initiatives to build teams to obtain stellar results to ensure mission success.

An adept communicator with extensive background in briefing senior executives, (Generals) and other departmental management personnel in interpreting, administering, and executing Human Resource regulatory guidelines, policies, and procedures for compliance. A levelheaded troubleshooter, who can rapidly identify business problems, formulate plans, initiate changes to enhance programs in challenging and diverse environments.

Education / Professional Development

Webster University Millington, TN

Master of Arts Human Resource Management

The Citadel Charleston, SC

Bachelor of Arts Political Science

US Army

Executive Human Resource Management Course Alexandria, VA

Contracting Officer’s Representative Course Ft. Knox, KY

Ethics Training for Acquisition Technology and Logistics Ft. Knox, KY

Lean Six Sigma Orientation Training (White Belt) Ft. Bragg, NC

Experience Chronicle

US Army Fort Knox, KY 11/17- 07/18

Liaison Officer

Conveyed instructions based upon the Chief Executive Officer’s guidance to senior operational leaders and coordinated plans / strategies which directly impact the organization’s ability to complete assigned missions

Provided processes to ensure vital information was effectively shared between and among operational headquarters in the US and abroad in support of operations throughout Middle East and Northern Africa

Conducted audits, analyzed findings and made recommendations on substantive operating programs including complex Logistics, Human Resources / Administrative support issues for timely resolution

Ensured optimal support to customers by monitoring trends in operations report and implemented corrective actions for process improvement to facilitate efficiency and compliance with regulations

Compute data, summarize results and prepare reports depicting pertinent relationships using statistical methods

US Army Fort Knox, KY 10/16 - 11/17

Human Resources Deputy Director

Provided guidance and oversight to 5 staff managers and 43 HR personnel performing personnel related functions in support of over ten thousand US military personnel throughout the Middle East

Managed, directed, and monitored activities and policies such as staffing authorizations / allocations, training, evaluations, awards and temporary or permanent assignments of individuals for mission success

Implemented and tracked metrics to identify strengths or areas requiring improvement to maximize efficiency and to ensure 100% accountability of personnel assets IAW organization / Federal requirements

Built teams through ongoing internal training programs / techniques, performance counseling and periodic evaluation to ensure proficiency

Reviewed, analyzed, and interpreted regulations, directives, policies and reports pertaining to HR personnel matters and provided comprehensive advice and guidance to subordinates to ensure uniformity of performance practices

Developed immediate reports through performance counseling and periodic evaluation as required by regulations to enhance career progression / promotion opportunities

US Army Shaw Air Force Base, SC 07/13 - 06/16

Plans and Operations Manager, Human Resources

Advised management as the Subject Matter Expert on all technical / tactical services and administrative support issues for the HR sections at home and abroad to synchronized efforts for mission success

Managed a directorate-level HR operations, by instituting detailed plans to improve and effectively manage personnel services supporting operations in the Middle East IAW Department of Defense (DOD) regulations

Conducted updates on accountability, strength reporting, program and policy development, and civilian personnel actions based upon Chief Executive’s (General Officer’s) guidance for short/long-term plans

Devised operational plans / arranged for US and Coalition HR personnel arrival to assure proper number of personnel and equipment onsite to meet organizational goals and objectives

Collaborated with all Military Branches, DOD, and contract civilian organizations to create guidelines for postal operations, and personnel accountability teams to standardize procedures to enhance efficiency of operations

US Army Fort Knox, KY 07/11 - 07/13

Chief Operations / Training (Human Resources Branch)

Directed, led, and mentored, a 9 member team responsible the training / evaluation of HR units in planning, coordinating, and synchronizing of administrative functions for supported military, civilian personnel

Deployed training /inspections personnel to conduct audits to identify potential shortfalls, to train to standards, or to provide recommendations for corrective actions to preserve HR system integrity

Enforced adherence to SOP for awards program, which streamlined processes that yielded 50% fewer administrative errors during Board reviews; thus, reducing time from initiation to presentation

Advised executive managers on administrative matters for timely resolution during daily operations and real world missions; such as: Operation Enduring Freedom / contingency operations in Afghanistan

Provided guidance / oversight to 21 postal managers responsible for the processing of 60M pounds of mail daily in support of approx. 95K personnel throughout the region

Drafted a proposal for a HR/ Postal contract valued at $45M+ and submitted for approval / funding in accordance Federal Contracting guidelines

Ensured voting support was provided to military personnel & civilians ahead of Presidential election by coordinating logistical support such: the receipt, accountability and movement of ballots to stateside

US Army Memphis, TN 03/08 – 07/11

Area Manager

Managed a military entrance processing center designed to process persons desiring to enter military; Army, Navy, Air Force, Marine, etc. IAW induction guidelines

Provided leadership, direction and training, to 13 joint service military personnel / 25 federal civilians and communicated expectations, short/ long-term organizational objectives as provided from headquarters

Determined requirements for optimal utilization of human capital and logistical assets to maximize operational results and conducted performance briefing to update senior executives as required

Planned various activities to ascertain individuals’ suitability for military service through testing, and medical physicals; resulting in the execution of 12.5K medical physicals and the induction of 7.4K+ new personnel

Implemented an ongoing promotional strategy to foster by-in and encourage testing, which resulted in achieving 110% rating for student testing goals for the Armed Services Vocational Aptitude Battery Test

Developed and managed $3M annual operating budget via assessment of previous years’ spending plans as well as organization’s future goals to prevent over expenditures

Held supervisory personnel accountable in the oversite / execution of administrative / HR functions being performed during daily operations resulting in first passing score from Higher Headquarters since 2006

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