Customer Service Manager

CURRICULUM VITAE

AHMED ABAKER EISSA AHMED

Gender: Male

Nationality: Sudanese

Marital Status: married

License Driver’s Khartoum-K262919

E Mail ************@*****.*********:***********@*******.***

E Mail *************@*****.***

Qualification:

B.Sc. in Commerce -Accounting

University OF Ainshams – Cairo

Objective:

Looking for employment in top organized companies that appreciate its employees’ hard work and creativeness, where I can introduce my skills and my abilities practically. I am willing to work hard and under pressure so as to make success for my employee.

I have the ability to use my experience in the following positions:

Professional in accounting

Professional in sales accounting.

Professional in auditing .

Skills:

Professional skills in using microsoft windows.

Professional skills in using accounting software systems.

Very good skills in working with Ms office applications (i.e Excel).

Very good in working as team member and team leader.

Familiar with working in a network environment.

Very good in reporting from any system with any type of analysis.

Capable of working for long hours with the same performance.

Languages:

Arabic – Fluent (Spoken, written)

English – good (Spoken, Written)

Work Experience:

Hilton Khartoum Hotel

(1988 – 2001)

As cashier & head cashier & Night auditor:

A-Receiving the cash and preparing the reports.

B-Supervising all cashier team.C-Auditing all the transaction happening during the day and preparing the report for the income auditor.

Auditor for Mustafa Salim – Acetified Accountant

(2001-2004)

Assistant Auditor:

Auditing companies and preparing the financial statements.

Adiyat Marketing and Distribution Co

(MAY 2004- Till now)

HEAD ACCOUNTANT

Started as general accountant and prepared the account system for the company and the chart of accounting during the opening of the company and the same chart used for the account system (sage) .

Preparing the final statement and reports.

As account payable and account receivable:

Job related & controlling:

Bank account & reconciliation

Flowing L/c&Morabahat with the bank

Controlling & managing expenses

Purchase – stock & flow up the clearance agent accounts

Costing

Sales & credit

Vat – Income tax –social insurance

Controlling sales and Inventory account

Controlling all the RD Cheques with salesmen .

Weekly and monthly closing balances for all salesmen accounts and thier debit account.

Credit control – Flowing customer account to make sure all their invoices are settled – and flow up returned cheques from bank& uncover invoices .

Preparing final statement and reports.

Internal Operation Manager:

Care of three sections

1-Fleet operation management.

2-Workshop & maintenance.

3-Safety & Security.

4-Customer service – goods delivery.

5-GPS.

Job related & controlling:

Managing the team who responsible of cars movement department.

Managing the team who responsible of carsmaintenancedepartment.

Managing the team who responsible of the company security department.

Managing the team who responsible of the company maintenance department.

Managing the team who responsible ofdelivering the goods to the customers.

Managing all the expenses related to all that departments with analytic.

: Contact Info

Address: Khartoum – Buri Almahas

Mobile:+249*********

Oman – Suhar +968********

References:

Mr. Adil Hiraith

Oman - Suhar

+968******** Phone:

Dr. Fatima Alhaj

Oman – Muscat

Phone: +968********

Mr. Yasir Kuna – HR Manager

Adiyat Marketing & distribution – Khartoum, Sudan

Mobile +249*********

Dr. Hatim Alrafie

Khartoum University

Mobile +249*********

Contact this candidate