Courtney E. Randolph
Cumming, GA 30041
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SUMMARY OF QUALIFICATIONS
Proven ability to multitask
Excellent customer service and communication skills
Great attention for detail with ability to follow instructions
Talent for communicating with customers and employees clearly and concisely EDUCATION
University of North Georgia, Dahlonega, Georgia, Fall 2017 Bachelor of Business Administration, Marketing Major Major GPA: 3.34/4.00
Study Abroad: John Cabot University, Rome, Italy, Summer 2017 Gained an understanding of Italian culture, government, and business practices RELEVANT COURSEWORK
• International Business, Personal Selling, Consumer Behavior, Marketing Research, Marketing Management, Business Statistics, Advertising, Strategic Management, Business Communication RELATED EXPERIENCE
The Dahlonega-Lumpkin Chamber of Commerce & Visitors Bureau, Dahlonega, Georgia Communications Coordinator, June 2018 – Present
• Analyzed, managed, and increased social media presence
• Assisted in preparing strategic communication plans
• Prepared Chamber & Visitors Bureau press releases and blog postings
• Assisted in development of website content
• Responsible for planning, implementation, and measurement of email marketing communications The Picnic Café & Dessertery, Dahlonega, Georgia
Manager, March 2015 – June 2018
• Provided exceptional customer service
• Managed and monitored the flow of inventory
• Maintained the standards of store cleanliness and safety
• Reassured customers and managed complaints
OTHER EXPERIENCE
Delia’s Apparel, Acworth, Georgia
Sales Rep, April 2012 –August 2013
• Balanced the register and made deposits
• Learned how to manage complaints or concerns from customers
• Perfected knowledge of products, market, and sales strategy
• Trained new sales personnel in their general duties and responsibilities ACTIVITIES & AWARDS
Dean’s List
HOPE Scholarship & The Parent and Family Association Scholarship Midway Presbyterian Church Volunteer