SHAUN PULLEY

***** ******* ** *** *** Kansas City, MO 64114 · 816-***-****

ac781c@r.postjobfree.com· https://www.linkedin.com/in/shaun-pulley-1004a29b

To replace this text with your own, just click it and start typing. Briefly state your career objective, or summarize what makes you stand out. Use language from the job description as keywords.

EXPERIENCE

01/15/2015 – 04-17-2018

DESKSIDE SERVICES ADMINISTRATOR, Epiq Global

•Manage the process of imaging, deploying, supporting new desktop and laptop systems

•3 years of Microsoft Active Directory Administration

•Strong experience documenting build standards, and generating user facing documentation and HOW TOs

•MTA and MCSA in supported Windows workstation and server solutions

•Provide hardware/OS/application installation, maintenance and support

•Participate in the management of the deployment environment

•Participate in support queues to resolve issues, and clarify and identify any potential problems or incidents while using sound judgment to make recommendations for improvement

•Assist with equipment moves for users and sites as well as give support for mobile devices

•Assist in the creation/deactivation and ongoing management of Active Directory objects

•Extensive understanding of IP networking, including Cisco certified training on switching, routing, and network configuration on multiple versions VOIP phones and network video conferencing

•Participates in assessment of new technologies and their integration into a production/support environment

•3 year years of X86 server hardware experience

•Strong organizational and time management skills; ability to handle multiple tasks and projects simultaneously while maintaining authenticity and thoroughness

•Strong analytical and statistical skills; able to evaluate, and determine accurate information

•Strong verbal and written communication skills such as working with clients to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations

•Strong organizational and time management skills; ability to handle multiple tasks and projects simultaneously

•Ability to integrate into a team environment and lead projects when required

06-19-1999 – 09-05-2014

STAFF SEARGENT, united states army

SENIOR SWITCH SUPERVISOR

Duties, Accomplishments and Related Skills:

Supervised, planned and implemented the installation, operation, maintenance and troubleshooting of tactical network communications.

Supervised a 12-member team of Network Switch System Operators and wrote monthly evaluations. Coordinated and managed the daily activities of the network operations such as installation, repair, troubleshooting, and maintenance of equipment.

Scheduled daily workload and monitored the work of the Network Switch System Operators.

Signed and accounted for equipment and equipment in excess of $1,500,000 worth of communications equipment with zero loss.

COMMUNICATIONS CHIEF SUPERVISOR

Duties, Accomplishments and Related Skills:

-Planned supervised, and implemented the installation, operation, maintenance and troubleshooting of signal support systems to include local area networks, printers, copy machines, telephones, e-mail and cellular accounts.

-Supervised and trained a 6-member team of Signal Support Specialist in troubleshooting, maintenance, repair and installation of Signal Support Equipment.

- Setup antennas, made telephone and cable repairs, installed LAN cables exterior and interior, and prepared CAT 5 cable with proper connectors for use.

-Provided video teleconferencing between local and foreign agencies.

-Signed and accounted for equipment in excess of $1,000,000 worth of communications equipment with zero loss.

-Selected to hold position and responsibilities several grades above my rank

JOINT NETWORK NODE SURPERVISOR

Duties, Accomplishments and Related Skills:

-Supervised, planned and implemented the installation, operation, maintenance and troubleshooting of tactical satellite network communications.

- Supervised a 12-member team of Network Switch System Operators, Satellite Communication Operators, along with Signal Support Specialist, and wrote monthly evaluations.

-Coordinated and managed the daily activities of the satellite communications operations such as installation, repair, troubleshooting, and maintenance of equipment.

-Scheduled daily workload and monitored the work of the various signal specialties under his supervision.

-Signed and accounted for equipment and equipment in excess of $7,000,000 worth of communications equipment with zero loss.

EDUCATION

MAY 1996

GRADUATE, Georgetown High school

SKILLS

Proficient in working with Active Directory

Skilled in Windows 7 and higher IOS

Accountable

Strong work ethic

Determined

Contact this candidate