BERTIS ABRIGO

*** **** **** ****** • Brooklyn, NY 11236 • 917-***-**** • ac7815@r.postjobfree.com

SUMMARY

Loyal, dedicated Service Specialist & Underwriters Assistant.

Proficient MS Word and Excel Skilled in Applied Epic, McCracken, Awics, Gateway, EPRS & EUPS, Flash, Oden and Aes insurance programs.

20 years + of experience working in the Insurance & brokerage Industry including Carriers.

6+ years of experience assisting on Foreign World Source, Property & Casualty Insurance accounts at AIG International Group. Processed endorsements and making all required changes to policies, Issued New Business & Renewals for various policies.

Experienced at Marsh & McLennan Companies. Ensuring policy accuracy by comparing policy details to binders, Exposures, Submissions, Quote Letters & the Expiring Policies.

Previously experienced at Tokio Marine Management, Inc. Issued New Business & Renewal for Large Property Policies.

EXPERIENCE

OakTree Insurance Services, Brooklyn, NY

Customer Service Representative, Property & Casualty Department 01/2017 – Present

Processing application for GL Property, Package, Home Owners, WC Policies

Invoices & Binder billing to Mortgage banks.

Quote Automobiles, GL & Property with Travelers, Progressive, Amtrust & Guard Insurance Companies.

Issue Certificate of Insurance & Generate Statement of No Loss for Reinstatements

Issuing Policies, Endorsements, Finance Agreement Applications & Updating Clients Information.

Tokio Marine Management, Inc., New York, NY

Technical Assistant, Large Property Department 09/2015 – 01/2016

Issued New Business & Renewals Large Property Policies

Processed Endorsements, Performed Quality Reviews, and made all required changes to policies.

Emailed Policies & Endorsements to brokers & Underwriters.

Upload Policies & Endorsements in Onbase filing system.

Marsh & McLennan Companies, New York, NY

Insurance Specialist, Policy Support Group, Middle Office Department 10/2014 – 02/2015

Policy checking for all Lines of Business:

International, Foreign & World Source accounts.

Financial - FINPRO accounts.

Domestic, Property & Casualty accounts.

Ensuring Policy accuracy by comparing policy details to Binder, Exposures,

Submissions, Quote letter & Expiring policies.

Prepared daily PTL’s – Policy Transmittal Letters & Checked List for each account.

Starbright Family Residence, Brooklyn, NY

Administrative Assistant, Site Director 07/2014 – 09/2014

Daily update of Rosters and logs & submit electronic copies to all facilities Directors.

Prepare move out No Leases & Reconciliation for all facilities.

Maintain admissions & discharges electronic files, log & file all closed clients files.

Complete daily census for all clients and prepare monthly reports.

Preparation of daily curfew violations from incident reports.

Answer phones and transfer calls to the relevant extensions.

Sort and distribute mails to all clients.

American International Group (AIG), New York, NY

Service Specialist & Assisted Underwriters, Service Center Department 02/2006 - 04/2012

Assigned all Division 221 & 02 Policies and Endorsements, and processed all requests from underwriters.

Rated quotes for Commercial Property & Casualty policies.

Issued New Business & Renewals for General Liability, Workers Comp, Defense-Based Act, Auto & Professional Liability & Excess Liability Policies.

Processed Endorsements, Performed Quality Reviews, and made all required changes to policies.

Mailed Policies & Endorsements with cover letter to brokers & Underwriters.

Processed all Notices of Election for the states of NJ, NY & TX.

Ran Production Reports for supporting Division 221, 21, 89 & 59.

Underwriting Technician, Service Center Department 10/2004 - 02/2006

Issued ADP, Gevity, Administaff, ASI Policies, Endorsements and Mini Premium Policies for Worker’s Compensation.

Stamped and mailed Policies and Endorsements with cover letters to Brokers & Insurers.

Performed detailed internet research for risk rating experience modification for all states.

Date-stamped and forwarded Waiver of Subrogation to Brokers.

Processed Conditional & Non-Renewal letters for Worker’s Comp.

Accounting Assistant, Legal Department, 08/1997 – 10/2004

Pulled Loss Runs, adjusted retro accounts and booked retro premiums.

Processed Premium Entry Coding Sheets and state-by-state breakdown for Worker’s Compensation.

Inputted new business applications for coding sheets.

Processed new & renewal applications for business cards.

AON Risk Services, New York, NY

Technical Assistant, Church Department 06/1989 - 03/1997

Added coverage, updated building values, and entered employee payroll for worker’s comp.

Created binders, and processed New Business, Renewals, and Cancellations.

Maintained regular interaction with both clients, insurers, and brokers

Trained new employees in the billing of Insurance Policies.

EDUCATION

Pace University New York, NY

Coursework in Finance/Accounting 09/1996-01/1998

Manhattan Career Institute New York, NY

Word Processing Certificate received 06/1988 -12/1988

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