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Manager Customer Service

Location:
Columbia, SC
Salary:
$13.00 hrly or more
Posted:
January 16, 2019

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Resume:

Christine Y. Gibson

**** ******** **. *******, ** 29061

803-***-**** ac77zf@r.postjobfree.com

Objective

To continue my career with an organization that will utilize my management, supervision, and administrative skills to benefit mutual growth and success.

Education & Training

Grand Canyon University 2018

Master of Science Phoenix, AZ

Concentration: Healthcare Informatics with Honors

American InterContinental University 2013

Master of Business Administration Schaumburg, IL

Concentration: Healthcare Management with Honors

American InterContinental University 2012

Bachelor of Business Administration Schaumburg, IL

Concentration: Healthcare Management

Magna Cum Laude

American InterContinental University 2011

Associate of Arts in Business Administration Schaumburg, IL

Concentration: Healthcare Administration

With Honors

Professional Experience

Hardees Columbia, SC

Restaurant Manager 2006 – 2009

Performed a range of managerial and operational tasks including counting inventory for all supplies in the store, implemented food safety control, improved customer service and client relationship, hired and trained personnel.

Created daily reports, made daily deposits, and other related tasks.

Opened and closed the restaurant and shifted workload to accommodate needs of the store.

Provided information regarding the products to customers and employees.

Arvin Meritor Manning, SC Assembler 2005 – 2006

Operated a press that assembled brakes for automotive vehicles.

Assisted with the assembly line production of over 700 slacks nightly.

Led the assembly line for packing and inventory.

Interacted positively with co-workers to ensure goals and deadlines are met.

Agape Land Manning, SC Receptionist/Assistant 2002-2005

Performed all paper work and enrolled new inhabitants interested in the center.

Received payments for weekly attendance through vouchers and cash payments.

Operated a busy front desk while answering a multi-phone line system.

Verified all demographic and financial information on each client assisted.

Wendy’s Manning, SC

Assistant Manager 1996-2002

Trained team members, in order to facilitate the implementation of standard operating procedures.

Responsible for assigning tasks and supervising completion of tasks of crew members.

Ensured policies were adhered to in regards to proper food handling and preparation.

Recommended changes in procedures to management to create an easier workflow.

Facilitated team meetings daily to communicate goals and policy changes to crew members.

Certifications

The National Restaurant Association Educational Foundation for the SerSafe Food Protection

Manager Certification Examination (10/03/02 and 11/20/08).

South Carolina Department of Social Services Food Service Operations Child & Adult Care

Food Program (09/25/96).

Arvin-Meritor Operation Certification- Assembler Technician Department 734 Auto Slack (06/20/05).

Honors/Activities

Delta Mu Delta/International Honor Society in Business Hoffman State, IL

Member-Mu Epsilon Chapter 2012

American InterContinental University Hoffman Estates, IL

Dean’s List 2011-2013



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