CAITLYN BACK
*************@*****.***
Orlando, FL
EDUCATION
Morehead University – 2014
Bachelor of Business
Administration
Concentration: Management
Overall GPA: 3.7, Magna Cum Laude
HUMAN
RESOURCES
Meticulous manager who undertakes complex assignments, meets tight deadlines, and delivers superior performance. Possesses knowledge in all areas of human resources from talent acquisition to employee relations. Implement strategic organizational change to increase productivity and employee satisfaction.
–Talent Acquisition–Employee Relations–Compensation–Benefits–Financial Report
–Payroll–Training Programs–Performance Management–HRIS–Onboarding PROFESSIONAL
EXPERIENCE
SPRING HILLS HOME CARE SERVICES Orlando, FL Aug. 2015 – Present A home care company that supplies the resources to provide the highest level of individualized care and services that enhance life, nurture the mind, body and spirit, and celebrate independence.
HUMAN RESOURCES
Oversees the human resources department. Handles recruiting, interviewing, hiring, and orienting all personnel. In charge of employee relations and performance management. Manages benefits administration, workers compensation, FMLA, payroll, staffing, and scheduling.
Promoted to 3 different positions within the HR team
Increased profit margin from 23% to 50% by hiring exquisite talent
Developed a strategic training playbook for 10 HR offices across the nation
Successfully passed 2 AHCA audits with no deficiencies or errors
Increased employee retention rate by 90%
Acted as a Project Manager on certain HR Projects STORE MANAGEMENT Orlando June 2014 to July 2015
Promoted from assistant manager to store manager within a year of hire
Before promotion, became the Leader Assistant due to attention to detail and the ability to run the business with minimal supervision ADDITIONAL
EXPERIENCE
SKILLS
RYT200 Yoga Instructor– Dec. 2018
Project 7, Orlando, FL
Merchandiser– Sept. 2013 to June 2014
Walt Disney World, Orlando, FL
Bank Teller–2009 to 2013
–Microsoft Office –Communication –Time Management –Self Motivation
–Leadership –Adaptability –Teamwork –Detail Orientated –Minimal Supervision –ADP –Oracle