Administrative Assistant Customer Service

**** ******** ****, *** ***,

Orlando, Florida ***39 TIA RAHAMAN 321-***-****

************@*****.***

EMPLOYMENT HISTORY

• Administrative Assistant with 3+ years of experience handing confidential tasks and performing routine work effectively

• Providing outstanding customer service

• Scheduling inspection

• Undertaking general office duties

05/Present05/2015 - Present Assistant/ReceptionistAssistant/Receptionist WMCAOrlando WMCA Orlando CCoommmmiissssaarryy

• Experienced in providing center & physician referrals

• Handling appointment scheduling, cancellation & updating

• Verifying Patients demographic information

• Call transferring

09/201609/2015 - 04/2016 ReferralSpecialist Referral Specialist OOppttuumm

• Providing customer with appropriate invoice details

• Verifying insurance information

• Processing payments

• Writing reports

07/201607/2016 - 09/2016 CollectionsAgent Collections Agent LiinnCCaarree L EDUCATION HISTORY

01/201501/2015 PinellasCrops Pinellas County Job Crops MedicalAdministrative Medical Administrative Assistant,Certification Assistant, Certification

04/201504/2015 PennFoster Penn Foster High School Diploma, HighSchool High School

CERTIFICATIONS & HONORS

01/201501/2015 CertifiedAdministrative Certified Medical Administrative AAssssiissttaanntt

NationalHealthcareer National Healthcareer

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09/201409/2014 HIPPAOSHA HIPPA & OSHA PinellasJob Pinellas County Job CCoorrppss

Successfully completed 40 hours of security officer training course required by chapter 493 Florida Statutes 10/201810/2018 SecurityOfficer Security Officer IInnvviiccttuuss Certificate of completion for the Nation Center for Missing & Exploited Children Program 10/200810/2008 CertifiedChildren Certified Missing & Exploited Children PPrrooggrraamm

TheGuard The Security Guard

TrainingGroup Training Group

09/201409/2014 CPR/Certified CPR/ First Aid Certified PinellasJob Pinellas County Job CCoorrppss

SKILLS & ABILITIES

CustomerService Customer Service Microsoft Word,

Office,Excel Office, Excel

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Client/Patient Client/ Patient

RelationQuality Relation & Quality

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ReferralSpecialist Referral Specialist

Advanced Advanced Expert Advanced Advanced

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